Nurul Syafiyah Binte Abu Bakar
Summary
Resourceful Police Officer focused on maintaining order and public safety, responding to emergencies, protecting people and property and promoting positive community relations.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Friendly food industry server proficient at creating positive consumer experiences that lead to return business. Fast-learner adept at memorizing menu details and specialty items for enhanced dining experience. Noted for prompt attention and respectful demeanor.
Overview
6
6
years of professional experience
Work History
Auxiliary Police Officer
Aetos Security Management
03.2021 - 10.2023
- Facilitated communication between the police department and the community through participation in outreach programs and public meetings.
- Conducted searches of individuals, vehicles and premises.
- Performed administrative tasks within the police department as required, supporting daily operations effectively.
- Coordinated emergency response efforts during natural disasters or crises situations, helping reduce chaos and restore order swiftly.
- Assisted with traffic control during major incidents, contributing to a smoother flow of vehicles and reducing congestion.
- Adhered strictly to department policies and procedures when carrying out assigned duties, maintaining a high level of professionalism and integrity at all times.
- Conducted security checks at various locations, deterring potential criminal activities and safeguarding the community.
Supervisor
KFC
04.2018 - 02.2021
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Developed and implemented customer service policies to enhance satisfaction.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Front Desk Receptionist Intern
Amara Sanctuary Resort Sentosa
09.2019 - 03.2020
- Compiled information from files and research to satisfy information requests.
- Confirmed appointments, communicated with clients, and updated client records.
- Contributed to a welcoming environment by maintaining a clean and organized front desk area.
- Greeted visitors warmly guided them purposefully to their destinations within building providing excellent first impression company.
- Collected room deposits, fees, and payments.
- Organized, maintained and updated information in computer databases.
Education
Higher NITEC - Hospitality Operations
ITE College West
Singapore04.2020
GCE 'O' LEVEL - N.A
Pierce Secondary School
Singapore12.2017
Skills
- Protecting People and Property
- Surveillance
- Suspicious Activity Monitoring
- Directing Traffic
- Property Patrol
- Order Management
- Food Preparation and Safety
- Safe Food Handling
- Staff Training
- Food safety understanding
Languages
English
Advanced (C1)
Malay
Bilingual or Proficient (C2)
Hindi
Intermediate (B1)
Timeline
Auxiliary Police Officer
Aetos Security Management
03.2021 - 10.2023
Front Desk Receptionist Intern
Amara Sanctuary Resort Sentosa
09.2019 - 03.2020
Supervisor
KFC
04.2018 - 02.2021
Higher NITEC - Hospitality Operations
ITE College West
GCE 'O' LEVEL - N.A
Pierce Secondary School
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