Nurul Syafiqah Binte Hamran
Summary
Proven track record in enhancing customer satisfaction and loyalty at UNIQLO SG, leveraging exceptional customer service and problem-solving skills. Fostered positive relationships and improved student outcomes as a Student Care Teacher, demonstrating teamwork and collaboration. Certified in First Aid, dependable, and committed to driving results through active engagement and innovative solutions.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
UNIQLO SG
04.2024 - Current
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
Student Care Teacher
RAFFLES STUDENT CARE
07.2023 - 02.2024
- Developed strong relationships with students and parents, fostering a positive learning environment.
- Enhanced student learning by incorporating hands-on activities and real-life examples into lessons.
- Collaborated with colleagues to develop engaging lesson plans, resulting in improved student outcomes.
- Provided individualized support to struggling students, leading to significant improvements in academic performance.
Retail Sales Associate
COTTON ON SG
12.2022 - 09.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
N/O Level -
SERANGOON GARDEN SECONDARY
21 Serangoon North Avenue 12022
Skills
- Customer Service
- Teamwork
- Problem-Solving
- Teamwork and Collaboration
- First Aid Certified
- Honest and Dependable
Accomplishments
• Eagles Award.
• Edusave Character Award.
Certification
- Child First Aid Cert (Classroom & Asynchronous)
- Food & Hygiene Cert
Timeline
Retail Sales Associate
UNIQLO SG
04.2024 - Current
Student Care Teacher
RAFFLES STUDENT CARE
07.2023 - 02.2024
Retail Sales Associate
COTTON ON SG
12.2022 - 09.2023
N/O Level -
SERANGOON GARDEN SECONDARY
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