Nurul Shyazwani Binti Ramdzan
Management Trainee
Singapore
Summary
Ambitious Management Trainee with customer-focused approach and strong desire to learn all aspects of hospitality and business industry. Talented team member and communicator with good multitasking and organizational skills. Dedicated to enhancing revenue, customer loyalty and team efficiency to grow profits and support long-term business sustainability. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture.
Overview
3
3
Languages
10
10
years of post-secondary education
2
2
years of professional experience
Work History
Management Trainee
Commonwealth Concepts Pte. Ltd.
Singapore, Singapore
02.2020 - Current
- Excelled in every store position and regularly backed up front-line staff.
- Explained services and products to customers in friendly and engaging way.
- Shouldered management responsibilities during absence of manager.
- Created internal control of day-to-day transactions and punctually opened and closed business.
Event Crew - One-Day Event
TimeOut Solutions
Pengerang , Johor
11.2019 - 11.2019
- Assisted customers in entering and exiting venues, providing balance support and general directions.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Engaged safety devices and monitored activity during operation to reduce safety risks.
Housekeeper - Part Time
Yellow Brick Guesthouse
Seoul, Seoul
02.2017 - 05.2017
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Restocked linen and cycled towels and sheets in all areas of hotel.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Education
Bachelor of Communication And Media Studies - Media And Communications
Korea University
Seoul, South Korea 03.2015 - 03.2019
Bachelor of Arts - English Language And Literature
Korea University
Seoul, South Korea 03.2015 - 03.2019
High School Diploma -
Pusat Genius Pintar Negara
Bangi, Selangor, Malaysia 02.2013 - 02.2015
Skills
Hospitality service expertise
Additional Information
Lotte Duty Free-Mediheal Global Ambassador Scholarship
Dec 2018
- Received a one year scholarship as a global ambassador for Lotte Duty Free-Mediheal Scholarship
Test of English for International Communication (TOEIC)
Jul 2018
- Score: 980
Test of Proficiency in Korean (TOPIK)
Jul 2018
- Level 4
Timeline
Management Trainee
Commonwealth Concepts Pte. Ltd.
02.2020 - Current
Event Crew - One-Day Event
TimeOut Solutions
11.2019 - 11.2019
Housekeeper - Part Time
Yellow Brick Guesthouse
02.2017 - 05.2017
Bachelor of Communication And Media Studies - Media And Communications
Korea University
03.2015 - 03.2019
Bachelor of Arts - English Language And Literature
Korea University
03.2015 - 03.2019
High School Diploma -
Pusat Genius Pintar Negara
02.2013 - 02.2015
Similar Profiles
Noor Hisamudeen Noor Hisamudeen null
Management Trainee at Commonwealth Concepts Pte LtdManagement Trainee at Commonwealth Concepts Pte Ltd
Brian StampeBrian Stampe
Chief Operating Officer at Commonwealth ConceptsChief Operating Officer at Commonwealth Concepts
Sheikh AbdillahSheikh Abdillah
Business Development Manager at Entro Concepts Pte LtdBusiness Development Manager at Entro Concepts Pte Ltd