Proficient in successful approaches for overseeing operations and assessing programs. Excellent skills in report writing, records management and problem-solving. Focused on enhancing food safety and removing unsuitable items from food supply.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Executive (Ops Planning and Contingency)
Singapore Food Agency
09.2023 - 04.2024
Scheduling Duty Officers from Operations side to perform duties at SFA Ops Centre
Coordination and ensuring consistency and relevance of content in the Ops Centre SITREP
Conducting horizon-scanning (i.e
News monitoring on country of interest) to support SFA events/operations
Providing assistance to Duty Officers and coordination with Admin on facility repairs activities
Senior Executive (Compliance Management Division)
Singapore Food Agency
04.2019 - 09.2023
Oversees food safety and licensing inspections
Enforce various Acts administered by SFA
Response to information on food safety issues
Recall of food, investigation of foodborne outbreaks, measures to curb illegal hawking of food etc.
Senior Officer (Environmental Health Department)
National Environment Agency
04.2013 - 04.2019
Conduct inspections, grading and enforcement at food retail establishments, ensuring adherence to food hygiene regulations.
Assisting the implementation of environmental public health programmes in areas such as vector control, food hygiene, hawker management and investigations into infectious disease outbreaks to meet the environmental public health needs of Singapore.
Addressing feedback and queries from people, private and public sectors related to environmental health.
Engaging with public, facing new challenges as an everyday affair that requires a sensitive yet firm personality.
AVA Horizon Scanning and Early Alert Division (AHEAD)
Agri-Food Veterinary Authority of Singapore (Internship Programme)
09.2011 - 11.2011
Assisting AHEAD’s ‘Daily Alert’ team to quickly and diligently search for, collate and sort relevant alerts and other information from open sources (e.g Publications, internet)
Assisting in regular updating of short reports (e.g Country Briefs/Agri-Briefs)
Assisting in document management (e.g Tagging, uploading) on a centralised information system (Internet-based prototype and/or intranet-based)
Assisting in the compilation of basic statistical data, articles, etc.
Join in AHEAD’S weekly meeting to contribute ideas and view points
Education
Specialist Diploma - One Health
Temasek Polytechnic
Singapore
10.2019
Bachelor Degree - Environmental And Occupational Health And Safety
University Of Newcastle Australia
Singapore
05.2018
Diploma - Food Science
Nanyang Polytechnic
Singapore
05.2012
NITEC - Applied Food Science
ITE College East Simei
Singapore
12.2008
Skills
Inspection protocols
Food and Safety Standards
Incident Investigation
Noise control
Environmental Monitoring
Law Enforcement
Valid Driver's License
Research and trend analysis
Compliance standards
HACCP compliance
Public Engagement
Food hygiene expert
Languages
English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Certification
Long Service Award – 10 years of loyalty and dedication to Singapore Public Service (2024)
Covid-19 Resilience Medal (2023)
Certificate of Accomplishment CARE Service Principles Workshop (2022)
Hazard Analysis Critical Control Points (HACCP) Internal Auditor Training (2020)
Post Diploma Certificate in One Health Practices (2020)
Certificate of Promotion (National Environment Agency) promote to Technical Support Officer Gr V (2019)
Certificate of Accomplishment Think on Your Feet for Support Officers at Civil Service College Singapore (2017)
Certificate of Attendance in Noise Monitoring 3rd Run at Singapore Polytechnic (2017)
Certificate of Recognition awarded to Pek Kio Market/Owen Road Team for Service Team Award by National Environment Agency (2016)
Certificate of Attendance in Enforcement Field Tactical Practices (2016)
Certificate of Attendance in Evidence and Investigation of Serious and Complex Environmental Offence at Singapore Environment Institute (2015)
WSQ Statement of Attainment in Apply Food Safety Management Systems for Food Service Establishments at Singapore Polytechnic (2014)
Certificate of Attendance in the Environmental Hygiene at Singapore Environment Institute (2013)
Certificate of Attendance in Environmental Law, Enforcement and Procedures at Singapore Environment Institute (2013)
Certificate of Attendance in Food Hygiene and Safety at Singapore Environment Institute (2013)
Certificate of Participation in Community Emergency Preparedness Programme at Singapore Civil Defence Force (2013)
WSQ Statement of Attainment in Work Safely at Resorts World at Sentosa Pte Ltd (2011)
WSQ Statement of Attainment for Follow Food and Beverage Safety and Hygiene Policies and Procedure at Setsco Services Pte Ltd (2008)
References
Ms Chang Tze Ai, Director, Singapore Food Agency, Contact: 91507370
Miss Desiree Lim, Deputy Director, Singapore Food Agency, Contact: 97932155
Timeline
Senior Executive (Ops Planning and Contingency)
Singapore Food Agency
09.2023 - 04.2024
Senior Executive (Compliance Management Division)
Singapore Food Agency
04.2019 - 09.2023
Senior Officer (Environmental Health Department)
National Environment Agency
04.2013 - 04.2019
AVA Horizon Scanning and Early Alert Division (AHEAD)
Agri-Food Veterinary Authority of Singapore (Internship Programme)
09.2011 - 11.2011
Specialist Diploma - One Health
Temasek Polytechnic
Bachelor Degree - Environmental And Occupational Health And Safety
University Of Newcastle Australia
Diploma - Food Science
Nanyang Polytechnic
NITEC - Applied Food Science
ITE College East Simei
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