Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nurul Qurratu Ain Binte Misron

Summary

With positive mindset, I am ready to gain more knowledge and excel together with you.

Overview

7
7
years of professional experience

Work History

Whee!Canopus Student Care

Mercu HR
11.2022 - Current
  • Student support and care

- Provide individual and group support to students in various aspects of their development.

  • Academic Assistance

- Provide individual and group support to students in various aspects of their development.

  • Communication and collaboration

- Maintain open and effective communication with parents and guardians about students’ progress and concerns.

  • Administrative duties

- Keeping track of students' attendance, behavioral issues and other relevant information.

  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Brilliant Student Care

Irene Soh
05.2021 - 09.2022
  • Student Support and Care

- Provide individual and group support to students in various aspects of their development

  • Academic Assistance

- Assist students with their homework and academic tasks to enhance their learning experience

  • Program Implementation

- Planning and implementing activities for students to do during school holidays

  • Communication and Collaboration

- Maintain open and effective communication with parents and guardians about students’ progress and concerns

  • Record Keeping and Reporting

- Maintain accurate and up-to-date records of students’ progress, behavioral issues, and other relevant information


Uniqlo

Uniqlo HR
10.2020 - 03.2021
  • Customer Service

- Greet and assist customers in a friendly and professional manner.

- Provide information about products, promotions, and store policies.

- Address and resolve customer inquiries, complaints, and issues effectively.

  • Merchandise Management

- Stock shelves and displays with merchandise, ensuring items are organized and easily accessible

- Assist with inventory management, including receiving, checking, and replenishing stock

  • Team Collaboration

- Work collaboratively with team members to achieve store goals and provide exceptional customer service

A Poke Theory (F&B)

A Poke Theory, Manager, Kevin
04.2018 - 01.2019
  • Customer Service

- Greet guests warmly and provide a friendly, attentive service throughout their dining experience.

- Take food and beverage orders accurately and relay them to the kitchen or bar.

- Provide recommendations on menu items and answer questions about ingredients, preparation, and dietary restrictions.

  • Service and Delivery

- Serve food and beverages promptly and ensure that orders are correct.

- Handle special requests and make adjustments to orders as needed

  • Maintain Cleanliness and Organization

- Keep the dining area clean and organized, including tables, chairs, and floors.

- Clear and reset tables quickly for new guests

  • Cash Handling and Transactions

- Process payments accurately, including cash, credit, and debit transactions.

- Provide change and receipts as required

Allport Cargo and Services

Allport Cargo Services HR
10.2017 - 12.2017
  • Order Picking

- Locate and retrieve items from warehouse shelves based on order details.

- Verify the correct items and quantities are selected using pick lists or handheld scanners.

  • Packing

- Pack items securely in boxes or containers, using appropriate packing materials to prevent damage during transit.

- Label packages accurately with shipping information, including addresses and tracking numbers.

  • Inventory Management

- Assist with inventory counts and stock checks as needed.

Education

Jurong West Primary School
Singapore, Jurong West
12.2012

Yuan Ching Secondary School
Singapore, Lakeside
12.2017

Yuan Ching Secondary School
Singapore, Lakeside
01.2019

Passenger Services (Higher NITEC)

Institute of Technical Education
Singapore, Central
04.2021

Diploma in Care And Programme

Ngee Ann Polytechnic
Singapore, Clementi
04.2025

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Verbal Communication

Languages

English
Intermediate (B1)
Malay
Intermediate (B1)

Timeline

Whee!Canopus Student Care

Mercu HR
11.2022 - Current

Brilliant Student Care

Irene Soh
05.2021 - 09.2022

Uniqlo

Uniqlo HR
10.2020 - 03.2021

A Poke Theory (F&B)

A Poke Theory, Manager, Kevin
04.2018 - 01.2019

Allport Cargo and Services

Allport Cargo Services HR
10.2017 - 12.2017

Jurong West Primary School

Yuan Ching Secondary School

Yuan Ching Secondary School

Passenger Services (Higher NITEC)

Institute of Technical Education

Diploma in Care And Programme

Ngee Ann Polytechnic
Nurul Qurratu Ain Binte Misron