Proven leader with over 5 years at Marina Bay Sands, excelling in staff management and complex problem-solving. Expert in elevating team performance through training and mentoring, ensuring high standards of cleanliness and operational efficiency. Skilled in inventory control and staff discipline. Monitor cleaning material stock level and re-order materials when needed.
Dedicated public area department with over 12+ years of cleanliness in casino, from senior Gsa to supervisor. As a cleaning supervisor, I manage my teams to ensure that all tasks are performed to a high standard. The roles of the supervisor includes hiring new team members and training them on the expected standards and practices. Apart from managing and arranging the work schedules of team members, supervisor will ensure that all safety and health regulations are followed, and that necessary supplies and equipment are available. Solve operation challenges and decision making also a part of the supervisor role. Submit daily cleanliness report before the end of the shift.
Demonstrating and providing information on promoted products/ service, distributing product samples, brochure and flyers. generate daily sales reports at the end of the day.
Diploma in business management (mandarin)