Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
AdministrativeAssistant

NurulJannah Karim

Summary

Positive Senior Administrative Assistant with fifteens years in executive team support. Strengths include organizing company events, developing written communications to all staff and providing excellence in guest experience. Top-performing professional proficient in Microsoft office application and Adobe Illustrator. Committed to providing high-quality managerial support, inventory management and in-house coordination.

Overview

12
12
years of professional experience

Work History

Senior Administrative Assistant

Al-Istiqamah Mosque
03.2020 - Current

Community Engagement Department

  • Provide support to mosque's religious program's
  • Provide support and administration such as:

- Qaryah

- Tabligh

- CSO

- IRCC

- Social media trending

- Hosting visits

- Volunteer programs of ISMAM, Rumaisa, Arrijal

- Zakat Beneficiaries and Befrienders

  • Manage department noticeboard and assists in publicity of department’s program and services to jemaah via letters, SMS, WA, emails, poster.
  • Assist in administration of social media e.g. FB, IG
  • Assist in scheduling of publicity request & assignment
  • Collation of department annual Calendar of Events and activities for whole of mosque communication & engagement and management reporting
  • Receive and sort department letters and goods for internal communications

Family Development Department

  • Assist in department payments and receivables such as honorarium, allowances and others
  • Manage Enrichment classes
  • Assist and prepare administrative needs such as:
    - preparation for department meetings e.g. room bookings and plan layout, invitations and attendance register, printing of notes, food order, write minutes, etc - prepare letter of invites for events, sourcing for resources or quotes etc - filing of activity records, minutes, other documents and resources.
  • Assist in department fund raising projects.

- Tracking of distribution plan, tracking of monies collected and progression of the fund raising.

Corporate Service Assistance (Finance)

Rotary Family Service Centre
03.2014 - 03.2020

Finance Administration

  • Partial Set of Finance Account
  • Prepare petty cash voucher for financial assistance for clients
  • Verify vendor invoices and liaise with vendor for payment
  • Prepare payment voucher and cheque issuance to vendors
  • Respond to staff queries related to petty cash and payment invoice
  • Conduct Cash/Cheque deposit and encashments
  • Safe managements of ensuring centre's cash are accountable for.

Full Spectrum of IT & Administration

  • Manage Centre's IT Infrastructure
  • Coordinate with IT Vendors on improving Centre's IT Systems
  • Maintaining, upgrading and/or replacing Centre's IT equipments
  • Assist Staff with technical issues related to centre's equipment or the staff laptops/desktop
  • Coordinate with Ministry Social and Family Development of Centre's IT related issues

Facilities Managements

  • Manage Centre's CCTV, Video Recording and Alarm Monitoring Systems
  • Manage Centre's Asset Equipments.
  • Oversee Centre's Facilities management.
  • Manage Centre's Renovation and coordination (2017 - 2019)

HR Admin

PEC LTD
06.2012 - 03.2014
  • Recruitment new employee for Local (Singaporean/PR/Malaysian/S Pass / EP )
  • Arrangement for interview for new candidate
  • Submission of new application to Ministry of Manpower for S Pass & E P
  • Liaise with site personnel for deployment of staff
  • Orientation for new staff in board
  • Assist in Maintaining staff resume

HR Admin

ISS Facility Pte Ltd
05.2011 - 06.2012
  • Oversee Centre's Facilities management
  • Manage Centre's Renovation and coordination, Handling & Managing leave employee data
  • Arranging & coordinating staff in-house & external training
  • Maintaining employee data & other work related to HR matters & confidential
  • Assist in general admin
  • Prepare reports for daily payroll submission
  • Assist purchasing department
  • Orientation for new staff in board
  • Assist in Fault Reporting Control Department.

Account Assist Cum HR Assistant

Transliner Pte Ltd
07.2009 - 04.2011
  • Handling & Managing leave employee data
  • Maintaining employee data & other work related to HR matters
  • Supervise / oversee Receptionist & other related duties
  • Accounts – update invoices
  • Issuance of invoice for shipping (export) documentation
  • Prepare reports for monthly & daily shipping data both import & export shipments
  • Assist immediate supervisor with any ad-hoc support
  • Technical support
  • Accounts payable and receivable
  • Office management administrative work
  • Handling of incoming calls, feedbacks, complains, guest management & sorting of mails
  • Prepare requisition & maintain stationery & pantry stock
  • Aliasing with different departments including suppliers for purchasing of office & travel stationery
  • Bookings of Air Flight and Room Reservation for guest, managers and staffs
  • Assist immediate supervisor with administrative work
  • Assist Account with both financial & shipping documentation.

Education

Nitec In Chemical Process Technology -

Institute of Technical Education
Singapore
2008

Skills

  • Resource Coordination and Allocation
  • Database and Client Management Systems
  • Schedule Management
  • Multi-Line Telephone Systems
  • Supply Inventory Control
  • Office Equipment Operation
  • Ease with Computers and Technology
  • Personalized Customer Service
  • Aliasing with internal departments & external vendors
  • Technical support
  • Proficient in Adobe Acrobat, Adobe Illustrator & Adobe Photoshop

Accomplishments

  • N" Level
  • Omputer Skills:
  • Icrosoft Excel Microsoft Words Microsoft Access Microsoft PowerPoint Microsoft Publisher 2010 NTUC Learning Hub
  • Communications and Relationship Management (Supervisory Level) – Certificate of completion
  • Initiative and Enterprise (Supervisory Level) - Certificate of completion
  • Learning and Personal Development (Supervisory Level) - Certificate of completion
  • Personal Effectiveness (Supervisory Level) - Certificate of completion
  • Problem Solving and Decision Making (Supervisory Level) - Certificate of completion 2010 NTUC Learning HUB
  • Certified Service Professional 2014 National Volunteer & Philanthropy Centre (NVPC)
  • BE
  • LIVE Programme 2014 ICDL WSQ
  • Microsoft Excel 2010 2014 - 2015 Social Service Institute
  • Planning for New Facilities Development
  • W.O.W Service: Serving Social Service and NPO clients effectively
  • Handle Difficult Social Service and NPO Clients
  • Internal Controls (I): An introduction to its Guidelines and Applications
  • Internal Controls for Management (I): An Introduction to Internal Controls 2015 – 2016 Singapore National Employer Federation (SNEF)
  • How to Write Minutes of Meetings
  • Positive Productivity for Secretarial and Administrative Professional
  • Managing Stress for Customer Service Personnel
  • Work Injury Compensation and Group Employee Benefits 2016 Emergencies First Aid & Rescue Pte Ltd
  • Standard First Aid Course & AED 2016 Singapore Institute of Purchasing and Materials Management (SIPMM) Pte Ltd
  • Effective Purchasing System 2016 NTUC Learning Hub (WSQ)
  • Demonstrate Secure Use of IT
  • Apply Emotional Competence to Manage Self at the workplace

Timeline

Senior Administrative Assistant

Al-Istiqamah Mosque
03.2020 - Current

Corporate Service Assistance (Finance)

Rotary Family Service Centre
03.2014 - 03.2020

HR Admin

PEC LTD
06.2012 - 03.2014

HR Admin

ISS Facility Pte Ltd
05.2011 - 06.2012

Account Assist Cum HR Assistant

Transliner Pte Ltd
07.2009 - 04.2011

Nitec In Chemical Process Technology -

Institute of Technical Education
NurulJannah Karim