Nurul Fazeera Badahul Zaman
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Admin Cum Warehouse Assistant
SpreeSuki Pte Ltd
04.2023 - Current
- Conducted precise inventory management and stock control.
- Improved order accuracy by diligently picking and packing items according to customer specifications.
- Efficiently executed order picking and packaging.
- Streamlined product reception and implemented effective tagging procedures.
- Orchestrated order management and supply replenishment to maintain operational flow.
- Undertook diverse administrative duties as assigned by management.
- Enhanced product presentation through skilled photography and editing.
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
Data Entry Operator
RMA Group
02.2022 - 03.2023
- Responsible for filing, scanning and archiving of documents
- Key in data into company's software
- Compile and tabulate information given by clients
- Administrative support including data entry, photocopy, organizing of documents
- Ensure that data entered into the system are accurate and meet daily timeline
- Any other duties assigned by superior.
- Provided on-the-job training to newly hired workers and team members.
- Organized, sorted, and checked input data against original documents.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Scanned documents and saved in database to keep records of essential organizational information.
- Produced monthly reports with Excel spreadsheet functions.
- Completed data entry tasks with accuracy and efficiency.
- Communicated with client to discuss order discrepancies, and returned damaged merchandise or incorrect orders.
- Prepared orders for incoming boxes by unpacking, check manifest and labeling.
- Inspected incoming and outgoing boxes to identify discrepancies with records.
- Received and processed incoming boxes to keep inventory levels accurate and up-to-date.
- Performed quality checks to identify finish discrepancies.
- Created excel to monitor progress and meet deadlines.
- Delivered weekly project updates to management to enhance program visibility and promote improved project performance.
- Monitored production targets to meet company and customer demands.
- Identified section KPIs and created measurement mechanism to track operations efficiency.
- Liaised with manager/supervisor to discuss on incoming project, identify and resolve production issues.
- Tested new software and hardware prior to deployment.
- Installed and configured software and hardware.
- Configured hardware, devices, and software to set up work stations for employees.
- Installed, configured and maintained computer systems and network connections.
- Created user accounts and assigned permissions.
- Diagnosed and troubleshot hardware, software and network issues.
Customer Service Officer
The Makers Creative Agency
03.2021 - 02.2022
- Issuing/replacing TraceTogether tokens to the public
- To assist the public in writing their names on the token collected
- Assist the public with queries related to the TraceTogether token
- Account for the number of tokens that have been issued out daily
- Daily opening and closing of account for number of tokens and transactions
- Handled customer inquiries and suggestions courteously and professionally.
- Updated account information to maintain customer records.
- Handle Nets machine
Data
RMA
02.2016 - 11.2016
- Key in documents from hardcopy to softcopy
- Filling
Cashier
Yasalam Corner
06.2014 - 11.2014
Operations Assistant
Ban Shin Industrial Building
06.2012 - 08.2012
- Check on motorola walkie talkie
- Small input parts
- Quality Control
Education
N Level -
Bedok South Secondary School
2009
PSLE -
Fengshan Primary School
2005
Skills
- Teamwork Skills
- Order Management
- Customer Inquiries
- Invoice and Manifest Review
- General Housekeeping
- Production Organization
- Prepare Documents
- Administrative Support
- Verifying Time Sheets
- Documentation
- Microsoft Office
- Box and Carton Assembly
- Basic Repairs
- Team Meetings
- Box and Container Packing
- Barcode Labeling
- Update Databases
Timeline
Admin Cum Warehouse Assistant
SpreeSuki Pte Ltd
04.2023 - Current
Data Entry Operator
RMA Group
02.2022 - 03.2023
Customer Service Officer
The Makers Creative Agency
03.2021 - 02.2022
Data
RMA
02.2016 - 11.2016
Cashier
Yasalam Corner
06.2014 - 11.2014
Operations Assistant
Ban Shin Industrial Building
06.2012 - 08.2012
N Level -
Bedok South Secondary School
PSLE -
Fengshan Primary School
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