Nurul Darwisyah Bte Affendi
Summary
Driven by a passion for customer service and a proven track record in cash handling accuracy, I honed my skills at Ikea and in family businesses like Mastura Bakery. My experience is complemented by strong leadership qualities and a commitment to teamwork, consistently achieving goals through creativity and innovation.
Overview
4
4
years of professional experience
Work History
General Worker
Mastura Bakery
2021.04 - Current
- Supported various tasks in a family business shop during school breaks.
- Performed cashier responsibilities and assisted in packing snacks, ensuring smooth store operations.
- Maintained cleanliness during opening and closing shifts.
Cashier
Ikea
2023.10 - 2024.02
- Provided a warm and courteous greeting to all customers.
- Processed cash payments and managed self-checkout systems.
- Handled customer queries promptly.
- Handled end-of-day cash register reconciliation and ensured accurate financial reporting.
Cashier
Swee Heng Bakery
2022.09 - 2023.03
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Ensured proper packaging of buns to meet company standards.
- Completed daily closing tasks with precision and attention to detail.
Education
Higher National ITE Cert - Service Management
ITE West
Singapore2024-01
National ITE Cert - Business Service
ITE Central
Singapore2022-01
Cambridge -
Riverside Secondary School
Singapore 2020-01
Primary School Leaving Examination -
Fuchun Primary School
Singapore2016-01
Skills
- Leadership qualities
- Goal setting and achievement
- Creativity and innovation
- Willingness to learn
- Integrity and honesty
- Teamwork and collaboration
- Customer service
- Cash handling
Timeline
Cashier
Ikea
2023.10 - 2024.02
Cashier
Swee Heng Bakery
2022.09 - 2023.03
General Worker
Mastura Bakery
2021.04 - Current
Higher National ITE Cert - Service Management
ITE West
National ITE Cert - Business Service
ITE Central
Cambridge -
Riverside Secondary School
Primary School Leaving Examination -
Fuchun Primary School