Nurulasyqin Omar

Dynamic professional with expertise in Material Planning, Initial Provisioning, and AOG/Transit spares expediting, ensuring the swift turnaround of components to meet aircraft roll-out dates. Proven ability to manage intricate processes involving liaison with Business Units, coordination with technicians and engineers, and meticulous adherence to FAA regulations.

Key Responsibilities:

• Expedited Purchase Order (PO) creation and acknowledgment from vendors, ensuring seamless procurement processes.
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Achievements:

• Streamlined SQ/SQC TWSS & SQ DWSS processes, reducing turnaround times by X%.
• Successfully maintained compliance with FAA regulations for all certified vendor products.

• Support for GEMS (Government Electronic Mail System) Project
• Generate monthly Billing usage report for IBM services such as SMTP, Application Routing, fax, SMS and etc
• Generate monthly Invoices for customer based on their usage
• Source and obtain quotation for purchase of IT related products required by the team
• Upon confirmation and approvals, to raise the purchase request via BOND (intranet based)
• Liaise with suppliers and requestor for follow up action such as, purchase order and delivery
• Maintain, update and file records via existing excel files or database
• Perform yearly Physical Inventory Tracking for assets listed in the project
• Perform quarterly Paper Recon for asset tracking, update and maintain records for audit purposes
• Book of rooms and services as required by team.

Seasoned professional in the role of Second-Level Helpdesk Support, dedicated to providing comprehensive technical assistance for the Government Electronic Mail System (GEMS) Project. Adept at delivering top-notch support for Lotus Notes, Mobile Mail, and TAL services, ensuring seamless operations at both local and server levels. Known for resolving issues promptly, escalating complex challenges to third-level support, and maintaining optimal functionality of critical electronic mail systems.

Key Responsibilities:

Achievements:

• Consistently met or exceeded Service Level Agreements (SLAs) for issue resolution.

• Perform data entry duty and clerical works.
• Increased efficiency by streamlining filing systems and organizing important documents.
• Collaborated with team members to complete tasks efficiently and meet deadlines.
• Enhanced office organization with regular maintenance of files, records, and supplies inventory.

• Organized trips for under-18 hockey players from other parts of Asia to tourist attractions in Singapore during their stay in the Asian under-18 1999 hockey tournament
• Coordinated logistics, and transportation from the training grounds, competition venue and hotels.
• Organized Farewell Party after the under-18 tournament.