Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
6
6
years of professional experience
Work History
Department Manager
Hennes & Mauritz
11.2020 - 02.2025
Responsible for supporting the Sales and Profit goals by setting a plan for respective department to deliver a Great Customer Experience in line with the store.
Ensure that we have a Great Team and support their development. Working with succession planning, talent development and structured performance management for the team based on results, values and leadership.
Work in accordance with legal requirements and H&M standards, policies and procedures to meet the expectations of customers and colleague.
Act in line with the company’s Values and Leadership Expectations. Contributing to the business success by being results driven, business minded and a team player – a role model for H&M.
Admin Executive
Stamfles Pte Ltd
07.2020 - 10.2020
Responsible for the day to day general administrative duties
Answer incoming phone calls and handle purchasing and maintaining of office supplies
Responsible for all aspects of MUIS Halal Certification requirements for production kitchen and outlets
Assist in renewal and maintaining proper documentation of ISO 22000 certification
In charge of taking detailed minutes of meeting during meetings and discussions
Coordinate daily B2B and B2C orders from new e-commerce platform with different departments
Provide customer service support for e-commerce platform
Receptionist Administrator
Procter & Gamble Co
05.2019 - 02.2020
Managing the Front Desk of building and providing customer service
Attending to visitors and exchange of passes upon entering building
Answering enquiries from employees / visitors
Scheduling appointments for employees with visitors
Managing events held by employees
Administrative work such as entering data, filing, and encoding
Education
Diploma in Restaurant & Culinary Operations -
Republic Polytechnic
05-2019
'O' Levels -
Ahmad Ibrahim Secondary School
01-2016
Skills
Customer Relations
Collaborative Team Guidance
Decision-making
Training and development
Business acumen
Analytical Problem Solving
Effective Time Management
Meticulous Attention to Detail
Effective Communication Skills
Timeline
Department Manager
Hennes & Mauritz
11.2020 - 02.2025
Admin Executive
Stamfles Pte Ltd
07.2020 - 10.2020
Receptionist Administrator
Procter & Gamble Co
05.2019 - 02.2020
Diploma in Restaurant & Culinary Operations -
Republic Polytechnic
'O' Levels -
Ahmad Ibrahim Secondary School
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