Summary
Overview
Work History
Education
Skills
Personal Information
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Ain Wahyuni

Ain Wahyuni

Marketing Communication/ Creative Marketing
Singapore

Summary

Multidisciplinary creative and marketing communications professional with experience in agency and brand environments. Skilled in managing campaigns and client accounts while driving strategy across digital marketing, branding, visual merchandising, and PR. Strong eye for aesthetics paired with a strategic mindset, with proven ability to deliver culturally relevant, engaging, and results-driven content and campaigns.

Overview

6
6
years of professional experience

Work History

Customer Service Officer (Internship)

Sistic Pte Ltd
06.2019 - 11.2019
  • Handling customer inquiries via phone, email, and in-person
  • Assisting with ticket bookings, cancellations, and refunds
  • Providing event information and recommendations
  • Resolving customer complaints and issues promptly
  • Managing customer accounts and ensuring accurate data entry
  • Processing payments and transactions
  • Troubleshooting ticketing system issues

Visual Merchandiser (Internship)

Metro Pte Ltd
08.2021 - 12.2021
  • Assisted in developing and executing visual merchandising displays to enhance store aesthetics and align with brand identity.
  • Collaborated on seasonal window and in-store layouts to attract customers and boost sales.
  • Organized merchandise by category to improve visibility and accessibility.
  • Supported promotional displays, marketing campaigns, and preparation of visual merchandising guidelines.
  • Conducted store visits and competitor analysis to gather market insights.
  • Coordinated with inventory teams on stock management for visual displays.
  • Participated in photoshoots for digital and print marketing materials.
  • Monitored foot traffic and display effectiveness while maintaining consistent visual standards across multiple store locations.

Creative Marketing & PR (Internship)

KSFBeauty Pte Ltd
09.2024 - 02.2025
  • Managing social media accounts and content creation
  • Coordinating influencer partnerships and brand collaborations
  • Assisting in the development of press releases and media communications
  • Organizing and promoting events or product launches
  • Supporting customer engagement through social media interactions
  • Tracking and analyzing campaign performance and customer feedback
  • Assisting with brand strategy and positioning

PR Account Coordinator (Internship)

Gusto Collective
02.2025 - 05.2025
  • Manage media relations, securing press coverage, and maintaining strong relationships with journalists and influencers.
  • Coordinate influencer marketing campaigns, from outreach to execution and performance tracking.
  • Assist in planning and executing events, product launches, brand activations, and high-profile events.
  • Create compelling press materials, including media kits, press releases, and brand stories.
  • Monitor media coverage, compile reports, and analyze campaign performance.
  • Support client servicing by preparing proposals, reports, and presentations.

Account Executive (Full-Time)

Cintra Consultancy
07.2025 - Current
  • Managed end-to-end delivery of client campaigns, ensuring projects were completed on time, within scope, and aligned with business objectives.
  • Acted as a primary client contact, building strong relationships and effectively communicating updates, deliverables, and feedback.
  • Coordinated cross-functional teams to streamline workflows and deliver high-quality creative outputs that met client expectations.
  • Developed and presented client reports, post-campaign analyses, and actionable insights to optimise future performance.
  • Supported creative teams with clear briefs and facilitated feedback loops, ensuring outputs were strategically aligned and culturally relevant.
  • Assisted Account Manager with business operations and provided agile support across ad-hoc projects.
  • Campaign and client account management
  • Digital marketing, social media, and PR communications
  • Influencer partnerships, media relations, and brand collaborations
  • Visual merchandising and creative content production
  • Event coordination and product launch management
  • Market research, campaign analysis, and reporting
  • Strong client servicing and presentation skills
  • Cross-functional teamwork and workflow organization

Education

Diploma In Media, Arts & Design - Specialised in Story & Content Creation

Singapore Polytechnic
Singapore
04.2022 - 05.2025

Skills

  • Campaign management
  • Client account management
  • Digital marketing
  • Social media
  • PR communications
  • Influencer partnerships
  • Media relations
  • Brand collaborations
  • Visual merchandising
  • Creative content production
  • Event coordination
  • Product launch management
  • Market research
  • Campaign analysis
  • Reporting
  • Client servicing
  • Presentation skills
  • Cross-functional teamwork
  • Workflow organization

Personal Information

Title: Marketing Communication/ Digital Marketing/ PR
Ain WahyuniMarketing Communication/ Creative Marketing