Summary
Overview
Work History
Education
Skills
Websites
Software
Accomplishments
Certification
Languages
Hobbies and Interests
References
Timeline
Generic

NURUL SYAZWANI

Summary

Human Resources Professional with a BA Hons in HR & Business and over 6 years of experience in Recruitment, Talent Management, and People's Operations across Corporate and Healthcare sectors. Proven in attracting skilled talents, fostering positive workplace cultures, and implementing effective HR strategies. Expertise in global HR operations, policy development, and employee relations. Eager to apply the skills and advance HR practices in a dynamic team environment.

Overview

8
8
years of professional experience
1
1
Certification

Work History

HUMAN RESOURCE EXECUTIVE

GREEN LI-ION PTE LTD
03.2023 - Current
  • Spearheaded the end-to-end Talent Acquisition and Hiring process, ensuring the recruitment of top-tier talent to meet organizational objectives
  • Managed work pass and immigration-related matters, including application, renewal, issuance, and appeals, ensuring compliance with legal requirements
  • Developed and implemented a robust Leave Management system, creating manual trackers from scratch to enhance accuracy and streamline processes
  • Successfully oversaw payroll and expense Management, maintaining accuracy and efficiency in financial processes
  • Designed and administered comprehensive Compensation and Benefits programs to attract and retain high-caliber professionals
  • Implemented and executed Performance Review procedures, fostering a culture of continuous improvement and employee development
  • Coordinated with legal teams and administrative staff globally to handle complex HR issues and ensure alignment with company policies.

PLANNED

CAREER BREAK
11.2022 - 03.2023
  • Took an intentional pause to focus on caregiving

RECRUITMENT COORDINATOR - TALENT ACQUISITION

GO-JEK PTE LTD
11.2021 - 11.2022
  • Worked closely with business leaders and recruiters to understand their staffing requirements and specific job objectives
  • Handled regional interview coordination for corporate functions for Singapore, Indonesia, and Vietnam candidates
  • Effectively communicated relevant information about the company and job expectations with candidates
  • Coordinated and maintained calendar invites for Zoom, T-con, and on-site interviews
  • Conducted new hire orientation with regards to HR policy, policies benefits, payroll
  • Owned the candidate experience from the initial contact to onboarding
  • Systematically maintained data accuracy and proper documentation relating to all recruitment activities such as Lever & Workday
  • Continuously reviewed recruiting data to track effectiveness and identify areas of improvement
  • Ensured no dues clearance and coordinated all exit formalities in partnership with all stakeholders
  • Built a guideline for virtual interview setup for candidates (Covid period).

PERSONAL ASSISTANT

PRUDENTIAL
11.2020 - 11.2021
  • Managed Financial advisor's schedule and booking of meetings
  • Maintained a highly-organized and efficient documentation system
  • Updated and stored client databases to ensure they are accurate and accessible
  • Assisted in phone calls, reminders, and follow-up with various departments and clientele on policy-related issues
  • Assisted in the streamlining of claims administration process
  • Conducted data entry and processed insurance proposals according to the stipulated guidelines and rules
  • Prepared presentation slides, managed travel and accommodation plans.

PROJECTS EXECUTIVE

ST. LUKE'S HOSPITAL
03.2016 - 10.2020
  • Conceptualized, designed, and developed programs that complement existing services to support the community, patients, and business continuity
  • Collaborated with the multi-disciplinary team and partners to plan, implement, and manage projects
  • Increased hiring in niche areas of the project through networking and recruitment activities alongside various stakeholders internally and externally
  • Developed and maintained professional relationships with talents and hiring managers
  • Managed payroll and leave for project stakeholders
  • Conducted cost analysis, monitored, and tracked project development.

Education

Bachelor of Arts - Human Resources With Business

Northumbria University Newcastle
Singapore
07.2017

Diploma - Biomedical Sciences

Republic Polytechnic
Singapore
05.2013

Skills

  • Recruitment

  • ATS Management

  • Onboarding & Offboarding

  • Payroll Management & Administration

  • Statutory Claims & Expense Management

  • Training & Development

  • Planning & Coordination

  • Proficient Communicator

  • Employee Relations

  • Team Building

Performance Appraisal

HR policies and procedures

Global HR Management

Software

  • Microsoft Office Suite: Power point, Word, Excel, Outlook
  • Google Workspace: Gmail, Google Docs, Google Sheets
  • Adobe PRO
  • Communication tools: Slack, Microsoft Teams, Zoom
  • Coordination tools: Outlook, Calendly
  • Applicant Tracking Systems (ATS): Lever, Workday
  • HRM System: Roubler, Bamboo HR, Hibob
  • Payroll System: SimplePay, Roubler, GoCo, Deel
  • Analytics: Power Bi, Tableau
  • Social media platforms: LinkedIn, Twitter, Facebook

Accomplishments

    GREEN LI-ION PTE LTD

  • Transitioned from agency-based hiring to in-house recruitment, reducing hiring costs by 43% and saving the company $100,000 in the annum.
  • Reduced average time-to-hire by 30% through the implementation of a streamlined recruitment process and enhanced applicant tracking system (ATS).
  • Successfully onboarded over 10 new employees across within a year, resulting in 85% retention rate after the first year.
  • Well-versed in LinkedIn sourcing, enabling the identification and engagement of high-quality candidates efficiently.
  • Managed candidate pipeline and conducted 360-degree hiring, ensuring a thorough and comprehensive recruitment process.
  • Developed and launched an employee engagement program that increased employee satisfaction scores by 35% in annual surveys.
  • Implemented a wellness program that led to a 20% increase in employee retention among leadership team.
  • Trained employees on new systems and processes, significantly enhancing overall efficiency.
  • Managed employee benefits, negotiating better terms with providers and saving the company $50,000/annum in health insurance premiums.
  • Revamped the performance appraisal system, reducing appraisal cycle time by 50% and increasing employee participation rate to 98%.
  • Introduced a continuous feedback mechanism that improved overall team performance by 20% and enhanced manager-employee communication.
  • Implemented an automated global payroll system, reducing payroll processing time by 60% and cutting administrative costs by 45%.
  • Negotiated with vendors for automated systems, achieving cost savings of $35,000 in the annum.

  • GO-JEK PTE LTD

  • Streamlined interview coordination processes, reducing scheduling conflicts by 25% through efficient calendar management and communication strategies.
  • Improved candidate satisfaction scores by 20% through clear and proactive communication of company values, job expectations, and interview processes.
  • Enhanced onboarding efficiency by implementing a structured orientation program, reducing new hire integration time by 30%.
  • Achieved almost 95% data accuracy in recruitment documentation, ensuring compliance with company standards and regulatory requirements.
  • Developed and implemented virtual interview setup guidelines, enabling seamless adaptation to remote recruitment needs during the COVID-19 pandemic.

  • PRUDENTIAL

  • Improved scheduling efficiency by 30% through proactive calendar management and prioritization of meetings, enhancing advisor productivity.
  • Implemented a new documentation system that increased accessibility and reduced retrieval time by 45%, ensuring quick access to client information.
  • Contributed to a 20% reduction in claims processing time by assisting in the streamlining of administrative processes, improving overall efficiency.
  • Provided timely assistance to various departments and clients, resulting in a 15% reduction in turnaround time for policy-related queries and follow-ups.

  • ST.LUKE'S HOSPITAL

  • Achieved 25% increase in service utilization and positive feedback from stakeholders.
  • Led cross-functional teams and collaborated with partners to plan and execute projects, achieving close to 90% project completion rate within budget and timeline constraints.
  • 30% increase in niche project hiring
  • High satisfaction scores from Stakeholders
  • Scored 25% reduction in Project expenditure while maintaining high-quality deliverables.


Certification

  • Data Analytics for Business Practices, Singapore Institute of Technology - Aug 2019
  • Franklin Covey the 7 habits of highly effective people, Singapore - Aug 2019
  • Risk Management Implementation, Bond International Consultants - May 2018

Languages

English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Malay
Beginner (A1)

Hobbies and Interests

  • Travelling
  • Swimming
  • Music

References

Available Upon Request

Timeline

HUMAN RESOURCE EXECUTIVE

GREEN LI-ION PTE LTD
03.2023 - Current

PLANNED

CAREER BREAK
11.2022 - 03.2023

RECRUITMENT COORDINATOR - TALENT ACQUISITION

GO-JEK PTE LTD
11.2021 - 11.2022

PERSONAL ASSISTANT

PRUDENTIAL
11.2020 - 11.2021

PROJECTS EXECUTIVE

ST. LUKE'S HOSPITAL
03.2016 - 10.2020

Bachelor of Arts - Human Resources With Business

Northumbria University Newcastle

Diploma - Biomedical Sciences

Republic Polytechnic
  • Data Analytics for Business Practices, Singapore Institute of Technology - Aug 2019
  • Franklin Covey the 7 habits of highly effective people, Singapore - Aug 2019
  • Risk Management Implementation, Bond International Consultants - May 2018
NURUL SYAZWANI