Nurul SYAFIQAH BINTE HASZMAN
Summary
Organized and dependable individual successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
6
6
years of professional experience
Work History
Venue Supervisor
Timezone Pte Ltd
10.2020 - 07.2022
- Inspected facility daily for overall cleanliness and to check supply quantities for reordering and restocking.
- Supervised events from start to finish using effective crowd control methods.
- Implemented and enforced safety policies and procedures to manage risks and prevent accidents and mishaps.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained tidy and organized store to comply with cleanliness standards.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
Customer Service Officer
GrabTaxi Pte Ltd
11.2019 - 06.2020
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Delivered prompt service to prioritize customer needs.
Customer Service Officer
SHAW THEATRES
11.2018 - 11.2019
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
- Assisted with special events marketing to increase visibility and maximize ticket sales.
- Provided customer service by selling tickets and merchandise, answering questions, and distributing programs.
- Performed routine inspections of theater to identify safety hazards.
Sales Associate
Hang Ten
02.2016 - 09.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared clothings for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assisted customers with selecting clothing items and accessories based on individual needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
No Degree - Business Services
Institute Of Technical Education
Singapore Simei01.2016
Skills
- Customer Service
- Sales Expertise
- Verbal and Written Communication
- Willingness to Learn
- Fast Learner
- Punctual and Dependable
- Team Player
Languages
English
Advanced (C1)
Malay
Intermediate (B1)
Timeline
Venue Supervisor
Timezone Pte Ltd
10.2020 - 07.2022
Customer Service Officer
GrabTaxi Pte Ltd
11.2019 - 06.2020
Customer Service Officer
SHAW THEATRES
11.2018 - 11.2019
Sales Associate
Hang Ten
02.2016 - 09.2018
No Degree - Business Services
Institute Of Technical Education
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