Results-oriented professional with extensive leadership experience in high-stakes environments. Skilled in strategic planning, operational optimization, and organizational growth. Known for fostering team collaboration and delivering results under changing conditions. Key strengths include strategic vision and stakeholder management. Volunteering at IMH and interning at Winslow Clinic provided valuable skills for working with patients with psychological issues. Assistant Instructor role at KidsDiscovery Works highlighted the importance of maintaining good rapport with customers and adapting to various needs. Behavioral Therapist at Think Psychological Services worked with individuals from diverse cultural backgrounds and various learning concerns/disabilities, honing the ability to provide a therapeutic environment for clients with different needs. As an Executive, results-driven healthcare professional with a strong foundation in mental health services and healthcare administration. Hands-on experience in Employee Assistance Programs (EAP). Skilled in coordinating clinical operations, overseeing program development, and enhancing client experience across diverse populations. Proven ability to manage administrative processes, maintain clinical integrity, and respond effectively to critical incidents. Strong interpersonal and communication skills, with a track record of building rapport with clients and stakeholders, managing helpline services, and supporting marketing and outreach initiatives. Committed to delivering high-quality, compassionate support in fast-paced healthcare environments.
Customer relations
Team player
Team leadership
Administrative skills
Customer retention
Interpersonal skills
Customer-oriented
Training and development
Driven, empathetic, and people-oriented professional with a background in mental health services, Employee Assistance Programs (EAP), and healthcare administration. Known for a positive attitude, strong sense of responsibility, and ability to connect easily with others. Adept at managing client relationships, supporting program development, and ensuring service excellence in dynamic, fast-paced environments. A team player with strong communication skills and a calm, solutions-focused approach to challenges. Passionate about mental wellness and committed to delivering meaningful, client-centered support across diverse settings.