Summary
Overview
Work History
Education
Skills
Misc Information
Timeline
Generic
NURUL AZEELAH BINTI HUSSEIN

NURUL AZEELAH BINTI HUSSEIN

SINGAPORE

Summary

Professional leader with strong expertise in overseeing daily operations and team coordination. Known for effective collaboration and achieving results in fast-paced environments. Highly adaptable, skilled in problem-solving, conflict resolution, and ensuring optimal workflow. Respected for reliability and proactive approach to shifting demands.

Overview

7
7
years of professional experience

Work History

Shift Supervisor

Starbucks MBS Singapore
11.2021 - Current
  • Completed store opening and closing procedures and balanced tills.
  • Increased sales performance through effective upselling techniques and staff training initiatives.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
  • Trained new employees and delegated daily tasks and responsibilities.

Cleaner (Team Leader)

National Gallery Singapore
12.2020 - 11.2021
  • In charge of team to clean gallery.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Attend complain and do post a day job.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.

Finance Clerk

KPJ Healthcare Berhad
06.2018 - 11.2020
  • Verify financial, other data and charged doctor.
  • Managed accounts payable and receivable, ensuring all transactions were recorded accurately and on time.
  • Provided excellent customer service when addressing inquiries related to billing or account issues, resolving disputes efficiently and professionally.
  • Process discharged inpatients and outpatients from ward.
  • Maintained organized filing system for easy access to important financial documents.

Tour Coordinator cum Front Desk

Erwin Travel & Tour
12.2018 - 05.2018
  • Prepare tour quotation
  • Processing flight reservation by online or ticketing system
  • Be a Tour Leader and manage group on site.
  • Issuance Invoice for payment, Receipt of Payment and Travel voucher for client.
  • Assisted in the planning of large-scale events, including conferences and festivals, contributing to their overall success.
  • Streamlined booking processes for increased efficiency in tour coordination.

Education

Diploma - Tourism Management

Malaysian College Hospitality & Management
01.2017

SPM - Business Accounting

SM Teknik Perdagangan
01.2011

Skills

  • Data Entry
  • Clerkship
  • Leadership
  • Document Filing
  • Customer service management
  • Process bills
  • Good communication
  • Staff management
  • Cash handling
  • Problem-solving

Misc Information

Fluent in English, Bahasa Melayu

Timeline

Shift Supervisor

Starbucks MBS Singapore
11.2021 - Current

Cleaner (Team Leader)

National Gallery Singapore
12.2020 - 11.2021

Tour Coordinator cum Front Desk

Erwin Travel & Tour
12.2018 - 05.2018

Finance Clerk

KPJ Healthcare Berhad
06.2018 - 11.2020

SPM - Business Accounting

SM Teknik Perdagangan

Diploma - Tourism Management

Malaysian College Hospitality & Management

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NURUL AZEELAH BINTI HUSSEIN