Nursyuhana Elaisah Rudino
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Part-Time Sales Associate
Ecreative Group
01.2024 - Current
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Engaged in friendly conversation with customer to better uncover individual needs. Listened to customer needs and desires to identify and recommend optimal products.
Assistant Quality Assurance Engineer
SANWA Plastic Industry Pte Ltd
03.2023 - 08.2023
- Enhanced product quality by implementing rigorous testing procedures and identifying areas for improvement.
- Analyse quality related issues and interact with other departments to resolve them.
- Provided technical support to production teams, helping troubleshoot issues and maintain high-quality standards throughout manufacturing processes.
- Generate Quality documents, Quality Guide, Measuring Instruction, QA Work Instruction, as well as prepare Instruction Manual File, Packaging Spec, and Control Plan.
- Maintained detailed documentation of all quality-related activities, facilitating effective communication among team members and management.
Education
Diploma With Merit - Advanced And Digital Manufacturing
Nanyang Polytechnic
180 Ang Mo Kio Ave 8, Singapore 56983005.2024
GCE 'O' Level -
Pasir Ris Secondary School
390 Tampines St. 21, Singapore 52940001.2021
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Adaptability and Flexibility
- Quality assurance methodologies
Languages
English
Advanced (C1)
Malay
Upper intermediate (B2)
Timeline
Part-Time Sales Associate
Ecreative Group
01.2024 - Current
Assistant Quality Assurance Engineer
SANWA Plastic Industry Pte Ltd
03.2023 - 08.2023
Diploma With Merit - Advanced And Digital Manufacturing
Nanyang Polytechnic
GCE 'O' Level -
Pasir Ris Secondary School
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