Summary
Overview
Work History
Education
Skills
Timeline
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Nursyafira Binte Muhammad Fadhly

Summary

Well-developed communication and customer service skills. Proven ability to efficiently plan and manage multiple projects and assignments to make tight deadlines. With various skillset from experiences in the administrative and supervisory industry.

Overview

9
9
years of professional experience

Work History

Administrative Executive

Hong Ming Pte Ltd
12.2023 - 01.2024
  • Managing day to day relationship with customers.
  • General administration duties as required and dealing with ad hoc queries and requests for information.
  • Collaborated with cross-functional teams to achieve organizational goals.
  • Scheduling & Assigning drivers to daily jobs.

Part Time Shift Manager

Starbucks Pte Ltd
08.2023 - 12.2023
  • Assist in food & drinks preparation.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Handling customers enquiries.
  • Ensuring stocks level are well maintained.
  • Adhering to safety and cleaning standards and regulations.

Administrative Assistant

Juzz Performance Pte Ltd
04.2018 - 08.2023
  • Answering phone system, routing calls, delivering messages to staff and greeting customers.
  • Receiving and Recording all company vehicle mileage forms.
  • Receiving and Recording all vehicle maintenance check forms.
  • Managing day to day relationship with customers.
  • Prepare quotations and invoicing to customers.
  • Collate supplier invoices and prepare payment to suppliers monthly.
  • Liasing with insurance company.


Customer Service Officer

Shaw Theatres Pte Ltd
11.2014 - 03.2018


  • Making food and beverages recommendations.
  • Assist in basic food or beverages preparations.
  • Prepare bills and perform cashiering duties.
  • Assist with events setup.
  • General housekeeping of the bar.
  • Oversee the counter.
  • Handling customer enquiries.

Education

Nitec In Info-Com Social Media & Web Development

ITE College Central
Ang Mo Kio
12.2016

N-Level

East View Secondary School
Tampines
12.2014

PSLE

East View Primary School
Tampines
12.2010

Skills

  • File Management
  • Administrative Management
  • File Organization
  • Customer Relations

Timeline

Administrative Executive

Hong Ming Pte Ltd
12.2023 - 01.2024

Part Time Shift Manager

Starbucks Pte Ltd
08.2023 - 12.2023

Administrative Assistant

Juzz Performance Pte Ltd
04.2018 - 08.2023

Customer Service Officer

Shaw Theatres Pte Ltd
11.2014 - 03.2018

Nitec In Info-Com Social Media & Web Development

ITE College Central

N-Level

East View Secondary School

PSLE

East View Primary School

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Nursyafira Binte Muhammad Fadhly