Nursyafira Binte Muhammad Fadhly
Summary
Well-developed communication and customer service skills. Proven ability to efficiently plan and manage multiple projects and assignments to make tight deadlines. With various skillset from experiences in the administrative and supervisory industry.
Overview
9
9
years of professional experience
Work History
Administrative Executive
Hong Ming Pte Ltd
12.2023 - 01.2024
- Managing day to day relationship with customers.
- General administration duties as required and dealing with ad hoc queries and requests for information.
- Collaborated with cross-functional teams to achieve organizational goals.
- Scheduling & Assigning drivers to daily jobs.
Part Time Shift Manager
Starbucks Pte Ltd
08.2023 - 12.2023
- Assist in food & drinks preparation.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Handling customers enquiries.
- Ensuring stocks level are well maintained.
- Adhering to safety and cleaning standards and regulations.
Administrative Assistant
Juzz Performance Pte Ltd
04.2018 - 08.2023
- Answering phone system, routing calls, delivering messages to staff and greeting customers.
- Receiving and Recording all company vehicle mileage forms.
- Receiving and Recording all vehicle maintenance check forms.
- Managing day to day relationship with customers.
- Prepare quotations and invoicing to customers.
- Collate supplier invoices and prepare payment to suppliers monthly.
- Liasing with insurance company.
Customer Service Officer
Shaw Theatres Pte Ltd
11.2014 - 03.2018
- Making food and beverages recommendations.
- Assist in basic food or beverages preparations.
- Prepare bills and perform cashiering duties.
- Assist with events setup.
- General housekeeping of the bar.
- Oversee the counter.
- Handling customer enquiries.
Education
Nitec In Info-Com Social Media & Web Development
ITE College Central
Ang Mo Kio12.2016
N-Level
East View Secondary School
Tampines12.2014
PSLE
East View Primary School
Tampines12.2010
Skills
- File Management
- Administrative Management
- File Organization
- Customer Relations
Timeline
Administrative Executive
Hong Ming Pte Ltd
12.2023 - 01.2024
Part Time Shift Manager
Starbucks Pte Ltd
08.2023 - 12.2023
Administrative Assistant
Juzz Performance Pte Ltd
04.2018 - 08.2023
Customer Service Officer
Shaw Theatres Pte Ltd
11.2014 - 03.2018
Nitec In Info-Com Social Media & Web Development
ITE College Central
N-Level
East View Secondary School
PSLE
East View Primary School
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