Nur Syafiqa Binte Ismail
Summary
- Developed exceptional customer service skills in fast-paced environment, focusing on resolving issues and enhancing satisfaction.
- Excel in communication, a team player and problem-solving, ensuring positive interactions and outcomes.
- Love to seek transition into new field, leveraging these skills to contribute effectively in different work settings.
Overview
4
4
years of professional experience
Work History
Retail Assistant
BHG Department Store
12.2020 - 12.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Cashiering, stocked merchandise, clearly labeling items, and arranging according to size or color.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
- Demonstrated flexibility by adapting to various roles within the retail environment as needed.
Preschool Teacher
PCF Sparkletots, Singapore
09.2022 - 02.2023
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Adapted lesson plans to meet needs of each student, offering personalized support where necessary.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Monitored classroom to verify safe and secure environment.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
Warehouse Assistant
Maersk Logistics
04.2023 - 07.2024
- Prepared orders for shipment by picking, packing, and labeling items.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Proactively identified damaged or defective items before shipping, minimizing potential customer dissatisfaction and the need for returns.
Event Experience Official
Singapore GP Pte Ltd
09.2024 - 09.2024
- Deployed across the circuit park with responsibilities such as engaging with patrons, wayfinding guides, crowd management and attending to patron's enquiries.
- Addressed customer inquiries, concerns, and complaints by providing solutions and alternatives and followed up to confirm resolution.
Education
Diploma in Integrated Events Management
Republic Polytechnic
Woodlands, Singapore 04-2027
Higher Nitec in Early Childhood
ITE College Central
Ang Mo Kio, Singapore04-2023
Skills
- Guest management
- Crowd Control
- Problem-Solving
- Communication
- Team Player
- Adaptable
Timeline
Event Experience Official
Singapore GP Pte Ltd
09.2024 - 09.2024
Warehouse Assistant
Maersk Logistics
04.2023 - 07.2024
Preschool Teacher
PCF Sparkletots, Singapore
09.2022 - 02.2023
Retail Assistant
BHG Department Store
12.2020 - 12.2022
Diploma in Integrated Events Management
Republic Polytechnic
Higher Nitec in Early Childhood
ITE College Central
Similar Profiles
PRAJWAL CHAUDHARYPRAJWAL CHAUDHARY
NA at Finance Department of Nice Warehouse Clothing Department StoreNA at Finance Department of Nice Warehouse Clothing Department Store
Jeremy WillsJeremy Wills
Clinical Supervisor at BHG Valhalla Place LLCClinical Supervisor at BHG Valhalla Place LLC
Felix RodriguezFelix Rodriguez
Loan Processor at BHG FinancialLoan Processor at BHG Financial