Nur Sorfina Binte Ab Hamid

• Assist Doctors with minor procedure when required. (e.g.: swab, ecg, neb,etc)

• Ordered all pharmacy supplies and kept check on inventory levels.
• Provided direct care to patients by assessing, diagnosing and treating illnesses.
• Oversaw facility maintenance initiatives, ensuring a clean, safe environment for both patients and staff members alike.
• Reduced patient wait times by optimizing appointment scheduling and effectively managing staff workload.
• Served as first point of contact with new and returning patients.

• Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
• Maintained personnel records and updated internal databases to support document management.
• Gathered, organized and input information into digital database.

• Enhanced customer satisfaction by providing efficient and friendly service.
• Collaborated with team members to meet high standards of service during peak hours.
• Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
• Prepared food items accurately and quickly, adhering to strict food safety guidelines.

• Collecting and checking of applicants documents.
• Preparing of student pass and visit pass.
• Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.