Nur Shazwani binte mohamed shariffudin

As a part-time Team Member at Boost Juice Bars, i have developed strong customer service skills whilst working in a fast-paced environment, high energy environment. I was tasked to ensure customers receive exceptional experience, from taking orders and preparing delicious smoothies to handling payments and maintaining a clean and organised outlet.

• Learned all required tasks quickly to maximize performance.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Contributed to team success by completing jobs quickly and accurately.
• Developed strong cooperative relationships with coworkers and managers.
• Developed strong customer service and product knowledge skills to enhance individual and team performance.
• Worked different stations to provide optimal coverage and meet production goals.
• Addressed and resolved customer complaints in polite and professional manner.
• Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.

• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
• Sorted and organized files and reports.
• Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
• Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
• Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
• Prepared project presentations and reports to assist senior staff.