Summary
Overview
Work History
Education
Skills
Timeline
Generic
NUR SHAHIRA  BINTE MOHAMAD RAFI

NUR SHAHIRA BINTE MOHAMAD RAFI

Summary

Over 5 years of experience in customer service industry with proven leadership qualities and possess a positive attitude. Aiming to use my proven skills to effectively fill the managerial role in the organization.

Overview

7
7
years of professional experience

Work History

Senior Ark Crew

ARKKIES PTE LTD
06.2022 - Current

To be in charge of translating external brand image to customers through services, also going above and beyond to make them feel warm and valued.


  • Familiarizing CRM system
  • Address any concerns or issues faced by members by providing proper solutions
  • Ensure the gym is always operationally ready
  • Conduct events to strengthen the Ark Community

Flight Stewardess

SCOOT TIGERAIR PTE LTD
09.2018 - 05.2022
  • A member of an aircrew employed by airlines aboard commercial flights, primarily to ensure the safety and comfort of passengers.

Crew

KIDZANIA SINGAPORE
07.2016 - 10.2018
  • Interacting with children through the delivery of role-playing script and offering education through entertainment by conducting performances for parades, variable programs and may be required to dress up as a mascot.

Education

HIGHER NITEC - Passenger Services

ITE COLLEGE

NITEC - Travel & Tourism

ITE COLLEGE

GCE 'N' LEVEL -

YUHUA SECONDARY SCHOOL

Skills

  • Customer Service
  • Adaptable to new environment
  • Bright and Passionate Personality
  • Efficient and Able to Multitask
  • Inventory Ordering
  • CPR & First Aid Certified

Timeline

Senior Ark Crew

ARKKIES PTE LTD
06.2022 - Current

Flight Stewardess

SCOOT TIGERAIR PTE LTD
09.2018 - 05.2022

Crew

KIDZANIA SINGAPORE
07.2016 - 10.2018

HIGHER NITEC - Passenger Services

ITE COLLEGE

NITEC - Travel & Tourism

ITE COLLEGE

GCE 'N' LEVEL -

YUHUA SECONDARY SCHOOL
NUR SHAHIRA BINTE MOHAMAD RAFI