NURSHAHIDAH SIDIK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Royz et Vous
11.2021 - 08.2023
- Monthly Salary: SGD 2500
- Shift in Charge
- Manage the outlet
- Doing opening and closing of cashier
- Doing schedule
- Opening team for this outlet.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Trained new employees on proper protocols and customer service standards.
Supervisor
The Coffee Academics SG Pte Ltd
04.2021 - 11.2021
- Monthly Salary: SGD 2300
- Shift in charge
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Barista
- Brewing of Cold Brews
- Calibrating coffee
- Doing month end inventory
- Doing opening and closing of cashier
- Doing schedule
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
F&B Executive
Fluff Stack
08.2020 - 03.2021
- Monthly Salary: SGD 2100
- Shift in Charge
- Barista
- Brewing of Cold Brews
- Preparing Thai Milk Teas
- Making latte art
- Doing month-end inventory
- Hosting
- Doing opening and closing of cashier.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
Server
Jigger & Pony Pte Ltd
06.2020 - 07.2020
- Monthly Salary: SGD 15/hr
- Taking orders
- Food Runner
- Serving Food and Drinks to customer.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Coffee Barista
Dimbulah Coffee (S) Pte Ltd
04.2016 - 03.2020
- Monthly Salary: SGD 10/hr
- Making coffee for breakfast crowd
- Doing cashiering
- Making and toasting of sandwiches
- Doing ordering for milk
- Doing ordering for juices
- Doing warehouse ordering
- Doing month-end inventory
- Serving beers and wines
- Making latte art and making smoothies.
- Cleaned counters, machines, utensils, and seating areas daily.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
Education
No Degree - NITEC in Service Skills (Office)
ITE West Clementi
Clementi12.2004
Skills
- Microsoft Office Word
- Microsoft Office Excel
- Microsoft Office PowerPoint
- Microsoft Office Access
- Proficiency Advance: Intermediate
Timeline
Assistant Manager
Royz et Vous
11.2021 - 08.2023
Supervisor
The Coffee Academics SG Pte Ltd
04.2021 - 11.2021
F&B Executive
Fluff Stack
08.2020 - 03.2021
Server
Jigger & Pony Pte Ltd
06.2020 - 07.2020
Coffee Barista
Dimbulah Coffee (S) Pte Ltd
04.2016 - 03.2020
No Degree - NITEC in Service Skills (Office)
ITE West Clementi
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