Nur Sarah Elisha
Summary
Dynamic and results-oriented professional with extensive experience in retail management and event execution, notably with Zoomoov. Demonstrated excellence in customer service and leadership, coupled with proficient bilingual communication skills. Proven track record in enhancing shopping experiences and contributing to successful event outcomes. Skilled in software applications, showcasing a blend of technical and interpersonal abilities. Willing to learnt new skills and knowledge everyday.
Overview
5
5
years of professional experience
Work History
Retail Store Manager
Zoomoov
10.2023 - Current
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Cashiering
- Customer Service
- Ad-hoc duties
- Training of new trainees
Retail Worker
Little Bear House
04.2022 - 09.2023
- Cashiering
- Handling customers enquiries and ticketing
- Ad-hoc daily routine
Event Execution
El Masnou
10.2019 - 04.2021
- Contributed to successful event execution by working closely with venue staff on logistics and setup details.
- Involved in the planning of event
- Interact with customers to handle enquiries
- Cashiering
- Worked for two of their events (Otah and Friends & The Bubble Tea Factory)
Education
Diploma in Legal Executive Studies - Legal Studies
Termasek Polytechnic
03-2027
Higher Nitec in Passenger Services - Passenger Services
Institute of Technical Education
ITE CE04-2022
Nitec in Business Services - Business Services
Institute of Technical Education
ITE EAST01-2021
Skills
- Excellence Customer service
- Highly motivated
- Communication skills
- Management skills
- Leadership skills
- Proficient in spoken english/malay
- Software application
Timeline
Retail Store Manager
Zoomoov
10.2023 - Current
Retail Worker
Little Bear House
04.2022 - 09.2023
Event Execution
El Masnou
10.2019 - 04.2021
Diploma in Legal Executive Studies - Legal Studies
Termasek Polytechnic
Higher Nitec in Passenger Services - Passenger Services
Institute of Technical Education
Nitec in Business Services - Business Services
Institute of Technical Education
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