Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nur Sakinah Binte Abdul Salam

Summary

To seek and maintain a full time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem solving skills.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Logistics Assistant

DFI Retail Group
04.2024 - 05.2025
  • Oversaw daily inventory counts to maintain data accuracy.
  • Prepared reports tracking information such as purchase orders, inventory numbers, and invoicing activities.
  • Worked with vendors to schedule daily pickups and weekly deliveries.
  • Tracked orders and notified customers of status or potential delays.

Storekeeper

DB Schenker
01.2022 - 05.2022
  • Maintained a safe working environment with strict adherence to safety protocols and guidelines.
  • Sorted and placed raw materials on racks and shelves according to predetermined sequences such as product code and size.
  • Sorted and delivered materials to different work areas and staff.

Customer Service Officer

Singapore River Cruise
04.2015 - 04.2016
  • Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.
  • Assisted call-in customers with questions and orders.

Sales Assistant

Charles & Keith
09.2012 - 12.2013
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.

Education

GCE N Level

Private Candidate
10-2019

Skills

  • Warehouse operations
  • Recordkeeping
  • Inventory management procedures
  • Data entry
  • Payment processing
  • Delivery tracking
  • Communication
  • Microsoft word & excel

Certification


  • Apply Continuous Process Improvement Techniques
  • Apply Emotional Competence to Manage Self at Workplace
  • Communicate and Relate Effectively at Workplace
  • Develop Personal Effectiveness at Operations Level

Timeline

Logistics Assistant

DFI Retail Group
04.2024 - 05.2025

Storekeeper

DB Schenker
01.2022 - 05.2022

Customer Service Officer

Singapore River Cruise
04.2015 - 04.2016

Sales Assistant

Charles & Keith
09.2012 - 12.2013

GCE N Level

Private Candidate

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Nur Sakinah Binte Abdul Salam