Summary
Highly motivated and dedicated job seeker with a strong aptitude for organization. Seeking an entry-level counter/finance position to further develop skills and contribute to the team. Committed to continuous learning and growth, with a passion for assisting in achieving company objectives.
Overview
2025
2025
years of professional experience
Work History
Customer Service Officer
Mujahidin Mosque
03.2022 - Current
- Assist congregants to register classes in mosque or if they wished to do donations for the mosque, assisting other departments when there's event for their programme,2 opening and closing counter, able to handle big amount of cash/cheque, making sure to be updated with all kinds of event/classes timing and date
- Answer phone calls
- Count of weekly and Friday donations, assist finance by doing issuing receipt for bank statements and accompany to deposit donations to the bank
Customer Service/Cashier
Nurul Pasar Mini, Bukit Batok
10.2021 - 05.2022
Healthcare Assistant
Vanguard Healthcare, Bukit Batok Care Home
05.2021 - 10.2021
- Showering/Changing diapers of resident, apply topical cream on resident, key-in, housekeeping, serve lunch/dinner and suppers, taking vital signs of residents, maintaining the hygiene of each residents, check on every resident always to make sure they are in a proper sitting/lying down position, be alert and report to the Staff Nurse incharge if there's any symptoms on the resident.
Customer Service/Cashier
Nurul Pasar Mini, Bukit Batok
02.2020 - 04.2021
- Opening/Closing, Packing and arranging of goods, able to answer customer's needs, do housekeeping, making sure no expired goods, dealing with questions about the pricing and3 goods, write down payment and company's name when purchased from a wholesale company and closing.
Customer Service/Relief Admin Assistant
Andalus Corporation Pte Ltd
- Opening/Closing, Answer calls and customer's enquiry, payments, housekeeping, update parents/students/lecturers on class schedule/payments, key-ins on Microsoft Excel
Florist (internship)
Mirage Flower, Fullerton Hotel
08.2018 - 11.2018
- Replenishing and conditioning of flowers
- In-charge of flower decorations for various events such as wedding events, corporate events, and also preparation for Christmas
- Deliver flower arrangements and ensure perfect conditions when delivered
- Maintaining cleanliness of surroundings(especially in event hall)
- Teamwork needed to complete tons of flower arrangements
- Must be in fast pace to do a back to back events from different area in the hotel and sometimes outside the hotel(e.g
- From Fullerton Hotel to Fullerton Bay Hotel)
- Closing - administrative duties(collect and look through the paperwork), arrange the paperwork according to the deadlines and make sure orders are properly written.
Customer Service/Cashier
Burger King, Clementi / Joo Koon
03.2015 - 10.2015
- Give warm welcome to customer
- Enter the price, accept payment, process transactions and make correct changes
- Check the dining area and make sure chairs are properly put and tables are clean
- Serve food and drinks when needed to
- Able to stay calm when overcoming rude customers or complaints.
Education
Nitec - School of Business - Floristry
02.2019
O-level - Kelas Bimbingan Menengah
12.2017
N-level -
12.2016
PSLE -
12.2012
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Microsoft Word
- Microsoft Excel
- Customer Relations
- Accounting Support
- Prioritization
Languages
Malay
Advanced (C1)
English
Upper intermediate (B2)
Personal Information
- Date of Birth: 04/05/2000
- Gender: Female
- Nationality: Singaporean
- Marital Status: Married
Career interest
Expected Salary : $2000
Availability : 1 month notice from the date of acceptance
Prefer to work Office hours(Monday to Friday).
SKILLS FUTURE SG
31/12/2021 - WPLN, Level 7
Co-curriculum Activity
- Mix Martial Arts (MMA) - Nitec
- Floristry - Nitec
- Dance (Jan - May 2017) - Secondary School
- Media Club/Photography - Secondary School
- Choir - Primary School
- Librarian - Primary School
Outside activity
- Silat (Seligi Tunggal Kemuning) 2016 - 2020
- 1st Pencak Silat Invitational Games 2017 - BRONZE
- Jurong Central CSC Silat Challenge Cup 2017 - BRONZE
- Pesta Silat Kesenian(Solo)2017 @ Yio Chu Kang CC - BRONZE
- Pesta Silat Kesenian(Pair)2017 @ Yio Chu Kang CC - BRONZE
- Pesta Silat Kesenian(Solo)2019 @ Yio Chu Kang CC - SILVER
- Pesta Silat Kesenian(Pair)2019 @ Yio Chu Kang CC - BRONZE
Timeline
Customer Service Officer - Mujahidin Mosque
03.2022 - Current
Customer Service/Cashier - Nurul Pasar Mini, Bukit Batok
10.2021 - 05.2022
Healthcare Assistant - Vanguard Healthcare, Bukit Batok Care Home
05.2021 - 10.2021
Customer Service/Cashier - Nurul Pasar Mini, Bukit Batok
02.2020 - 04.2021
Florist (internship) - Mirage Flower, Fullerton Hotel
08.2018 - 11.2018
Customer Service/Cashier - Burger King, Clementi / Joo Koon
03.2015 - 10.2015
Andalus Corporation Pte Ltd (Bukit Batok 1) - O-level, Kelas Bimbingan Menengah
Kent Ridge Secondary School - N-level,
Pei Tong Primary School - PSLE,
Customer Service/Relief Admin Assistant - Andalus Corporation Pte Ltd
Institute Technical of Education (ITECC), Ang Mo Kio - Nitec, School of Business - Floristry
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