Nur Rashidah Mohd Fauzi
Senior Executive Officer
Johor Bahru
Summary
Multi-talented Senior Executive knowledgeable about account, operations, sales , and personnel management. Successful at stepping into diverse positions and making immediate positive contributions. Focused on optimizing operations and motivating employees while establishing market dominance.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Account Executive - Payables and Receivables
ISO Team Access MEWP Pte Ltd
06.2024 - Current
- Maintained records by imaging invoices, debits, and credits.
- Increased accuracy of financial reports by reconciling accounts, identifying discrepancies, and rectifying errors in a timely manner.
- Reduced outstanding receivables by diligently following up on overdue invoices and negotiating payment plans with clients.
- Assisted in annual budget preparation by providing timely and accurate account balance information to the finance department.
- Oversaw tax preparation and filing, ensuring compliance with regulations.
- Maintained organized filing system for financial records, enabling easy access during audits or other review processes.
- Support logistics activities, ensuring timely delivery of products and services to clients.
- Assisted in recruiting, hiring and training of team members.
Senior Operation & Control Executive
SONY EMCS (M) Sdn. Bhd
10.2019 - 06.2024
- Oversaw inventory management, maintaining optimal supply levels while minimizing waste and unnecessary expenses.
- Preparing management reporting (ie: Sales, Insurance, Expenses, Inventory and Logistic Report)
- Perform data entry on SAPPHIRE and SPARKLE system (ie: Part Quotation, Shipment Inbound and Outbound , BL Entry , Supplier and Customer Data)
- Assist in preparation on annual department budgeting
- To provide administration support (maintain executive calendar, schedule meeting, booking transportation,inventory order and claim)
- Organize department event , supplier dinner and annual warehouse stock take
Sales Executive
Jezzamour Cosmetics Sdn. Bhd
04.2019 - 09.2019
- Boosted sales performance by consistently meeting and exceeding established sales goals.
- Developed process for lead generation to 30% over quarterly growth.
- Conduct market research that gathered customer feedback, influencing development that boosted customer satisfaction by 20%
- Creating, editing and managing marketing channel (Instagram, Shopee and Whatsapp)
- Preparing report, client and vendor agreement.
Customer Service Sales Representative
Prudential Assurance Bhd
01.2017 - 01.2018
- To advise customers on financial products such as Investment Plan, Education Plan, income replacement plan, business insurance, Medical hospitalize plan, Hibah Takaful and Islamic heritage management.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information (ie: FB, FB Ads, IG & other social media platform)
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Education
Bachelor of Business Administration (HONS) -
City University Malaysia
01.2016 - 01.2019
Foundation In Business - undefined
City University
01.2015 - 01.2016
Malaysian Certificate of Education (SPM) - undefined
Sepang Technical High School
01.2013 - 01.2014
Lower Secondary Assessment (PMR) - undefined
SAM Sungai Merab Luar
Skills
Microsoft Office
Timeline
Account Executive - Payables and Receivables
ISO Team Access MEWP Pte Ltd
06.2024 - Current
Senior Operation & Control Executive
SONY EMCS (M) Sdn. Bhd
10.2019 - 06.2024
Sales Executive
Jezzamour Cosmetics Sdn. Bhd
04.2019 - 09.2019
Customer Service Sales Representative
Prudential Assurance Bhd
01.2017 - 01.2018
Bachelor of Business Administration (HONS) -
City University Malaysia
01.2016 - 01.2019
Foundation In Business - undefined
City University
01.2015 - 01.2016
Malaysian Certificate of Education (SPM) - undefined
Sepang Technical High School
01.2013 - 01.2014
Lower Secondary Assessment (PMR) - undefined
SAM Sungai Merab Luar
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