Summary
Overview
Work History
Education
Timeline
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Nur Namira Karim

Nur Namira Karim

Singapore

Summary

Passionate and willing to take in new challenges

Overview

8
8
years of professional experience

Work History

Senior Therapist

Sugarwaxed Pte. Ltd.
03.2022 - Current
  • Company Overview: Sugarwaxed offers hair removal services with the sugaring technique. The company opened in 2021
  • I joined 1 year into the company's establishment as a Sugarist after being trained for 3 months
  • My job scope includes sugaring clients, providing excellent customer service, managing payments, maintaining the studio's cleanliness and stock-taking
  • Some of the challenges in this company includes getting new clients, hitting sales target and maintaining clientele

Administrator/Customer Service Officer

Mind Stretcher Education Pte. Ltd.
01.2022 - 03.2022
  • At Mind Stretcher, I am appointed to the Permanent Online Class Team
  • In this team, my job scope includes assisting in students' registration & withdrawal, answering phone calls and giving phone calls to parents
  • Apart from that, I also assist in adhoc duties such as generating monthly tuition fee payment advice and processing payments in the Salesforce system
  • I do also make sure that class attendance matches the information provided in the Salesforce system so that there is no discrepancy in the number of students in every class

COVID Manpower Associate

Homage Co Pte. Ltd.
06.2021 - 12.2021
  • Company Overview: Homage is a start-up homecare/healthcare company
  • In Homage, I was given the opportunity to be part of the COVID team
  • My job scope includes recruiting and rostering of freelance swabbers, vaccinators and nurses to our various clients' swab and vaccination sites
  • Apart from that, it is my responsibility to ensure that swab and vaccine operations are always running smoothly, and this is by making sure that the manpower needed is enough
  • I must make sure that the freelancers clock in & out of their shifts and I also liaise with the finance team regarding the freelancers' salary issues
  • Homage is a start-up homecare/healthcare company

Part-time Staff

THEIMPRINT
09.2020 - 06.2021
  • Company Overview: THEIMPRINT is an e-commerce that sells personalized items such as lanyards, notebooks, keychains etc
  • At THEIMPRINT, I first started as a packer packing online orders
  • Now, I have learned to use the hot stamp machines to emboss on the products and pack it myself
  • I also provide customer service to walk-in customers and take payments via the POS machine
  • Stock taking was also part of my weekly duty
  • THEIMPRINT is an e-commerce that sells personalized items such as lanyards, notebooks, keychains etc

Part-time Fashion Advisor

Lovisa
12.2019 - 09.2020
  • As a Fashion Advisor for jewelries, I did not only assist customers in purchasing decision, but I also did regular retail tasks like cashiering, opening and closing of shop, maintaining shop cleanliness and stock taking
  • With all these experiences I was able to learn the tasks being done from day to day in a retail store
  • I was also appointed as a Floater Staff
  • Being a floater, I must be able to be scheduled at different outlets on different days

Part-time Cupcake Server

Twelve Cupcakes
12.2016 - 10.2019
  • I did basic customer service such as answering to customer's queries regarding the cake flavors, pricing and sizes
  • Similar to other retail and F&B jobs, I did open and closing of the shop, simple baking and also cashiering
  • I also assist customers in personalized and advanced order for catering etc
  • I was given the responsibility to be the Outlet Leader when there is no full-time staff on duty
  • As an Outlet Leader, I had to make sure that the store runs smoothly and I must be able to solve any problems that arise without having to consult a full time staff unless a major issue arise

Education

Diploma - Business Administration

Temasek Polytechnic
04.2021

Higher Nitec - Retail Merchandising

ITE College Central
04.2017

GCE 'O' Level -

Bowen Secondary School
12.2014

Timeline

Senior Therapist

Sugarwaxed Pte. Ltd.
03.2022 - Current

Administrator/Customer Service Officer

Mind Stretcher Education Pte. Ltd.
01.2022 - 03.2022

COVID Manpower Associate

Homage Co Pte. Ltd.
06.2021 - 12.2021

Part-time Staff

THEIMPRINT
09.2020 - 06.2021

Part-time Fashion Advisor

Lovisa
12.2019 - 09.2020

Part-time Cupcake Server

Twelve Cupcakes
12.2016 - 10.2019

Diploma - Business Administration

Temasek Polytechnic

Higher Nitec - Retail Merchandising

ITE College Central

GCE 'O' Level -

Bowen Secondary School

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Nur Namira Karim