Summary
Overview
Work History
Education
Skills
Languages
Awards
References
Timeline
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NUR NADHRAH SHAFIQA BINTE SHARIN

Pasir Ris

Summary

As a final-year student at Murdoch University, I am driven by a strong desire to assist others. My academic journey, which encompasses both psychology and criminology, reflects my keen interest in these interconnected fields. I firmly believe in the importance of a solid mental foundation, education and social support. My studies in legal education at both diploma and undergraduate levelsand psychology at the undergraduate level have provided me with a profound understanding of interventions and rehabilitation techniques for individuals requiring specialized care.
Amidst the challenges of the COVID-19 pandemic, I seized the opportunity to work at a vaccination center, where I made meaningful contributions to society by assisting the community. This experience allowed me to refine my interpersonal and communication skills through compassionate patient interactions, further enhancing my ability to effectively connect with and support individuals.

While at Temasek Polytechnic, I actively contributed to NurIkhwan, an independent student-based cultural group, where I served as a logistics member and later as a logistics HOD. In this role, I worked towards fostering a sense of community and belonging among Muslim students at TP by providing logistical support for student events such as the TP Musollah Clean-Up initiative and the Ramadhan Dulang Series.

In secondary school, I was appointed as class chairperson and peer support leader, roles through which I underwent specialized training to refine my skills in providing assistance and support to my peers, particularly during the challenging period of national exams. These experiences gave me valuable leadership and support abilities, enabling me to effectively guide and assist my classmates during critical times.

Overview

4
4
years of professional experience

Work History

Part Timer

Boost Juice Bars
06.2023 - 09.2023
  • Cash Handling and POS Operation: Efficiently handle cash transactions, operate the point-of-sale (POS) system, and process payments accurately, ensuring correct change and receipt issuance.
  • Product Knowledge: Stay informed about the menu, including seasonal offerings and nutritional information, to answer customer queries and make informed suggestions.
  • Team Collaboration: Work effectively with team members, communicating clearly and supporting each other to achieve daily operational goals.
  • Upselling and Promotions: Promote customersspecial offers and new products, utilizing upselling techniques to boost sales and enhance customer satisfaction.
  • Training and Development: Participate in training sessions to improve skills and stay updated on new procedures, contributing to personal growth and team efficiency.

Part-time Kitchen Utility Associate

Rotiboy Bakeshoppe Sdn Bhd
05.2022 - 03.2023
  • Skilled in dough preparation, transferring, proofing, retarding, topping, and filling, ensuring consistency and quality in every batch
  • Capable of baking products to meet the highest standards, maintaining the desired texture, flavour, and appearance.
  • Provide outstanding customer service, such as greeting customers warmly, addressing their inquiries promptly, and ensuring a positive experience.
  • Efficiently take orders and package products for customers, maintaining accuracy and speed during busy periods.
  • Knowledgeable about product prices and promotions, allowing for effective promotion, cross-selling, and upselling to maximize sales
  • Ensure the cleanliness of the outlet counter, equipment, and utensils, adhering to hygiene standards and preventing cross-contamination.
  • Communicate effectively with outlet team members, fostering a collaborative and efficient work environment.
  • Adhere to safety guidelines and procedures, minimizing risks and ensuring a safe workplace for all staff members.

Healthcare Assistant

Minmed Clinic
01.2022 - 03.2022
  • Swab / Vaccination Patient Registration: Conduct patient registration, verify information, and provide clear instructions regarding the vaccination process, ensuring a smooth and orderly flow.
  • Preparation of Swab Materials: Organize and prepare materials for swab tests, ensuring all necessary supplies are readily available and properly sanitized.
  • Post-Vaccination Observation: Monitor patients post-vaccination for any adverse reactions, provide immediate assistance, and report any concerns to medical staff.
  • Crowd Management: Manage the flow of patients within the vaccination centre, ensuring social distancing protocols are followed and minimizing waiting times.
  • Patient Support: Provide compassionate support and address patients' concerns or questions regarding the vaccination process.
  • Coordination and Communication: Collaborate with healthcare professionals and administrative staff to ensure efficient operations and address any logistical challenges promptly.

Nurikhwan Executive Committee Member

04.2019 - 04.2021
  • In Nurikhwan, I developed several skills that promoted my self-growth, reflecting my dedication to community service, leadership, cultural awareness, event organization, and practical interpersonal abilities.
  • Strategic Planning: Develop and implement strategic plans for the logistics department to ensure efficient operations and cost-effective management of resources.
  • Team Leadership: Lead and manage a team of logistics professionals, providing guidance, training, and support to achieve departmental goals.
  • Process Improvement: Identify areas for process improvement within the logistics function, implementing solutions to enhance efficiency and productivity.
  • Compliance and Risk Management: Ensure compliance with relevant regulations and standards,manage risks related to logistics operations and implement appropriate controls.
  • Communication and Collaboration: Coordinate with internal departments, such as programmers, Public Relations, and Executives, to align logistics activities with overall business objectives.



Legal Admin Assistant

Zuellig Pharma
09.2020 - 12.2020
  • Document Management: Organize, file, and manage legal documents, contracts, and correspondence, ensuring all records are accurately maintained and easily accessible.
  • Research and Analysis: Conduct legal research and compile information to support the legal team, providing summaries and insights on relevant legal matters.
  • Drafting and Editing: Assist in drafting, proofreading, and editing legal documents, contracts, and reports to ensure accuracy and compliance with legal standards.
  • Administrative Support: Provide general administrative support to the legal department, including handling phone calls, emails, and office supplies management.
  • Confidentiality: Maintain strict confidentiality of all legal and sensitive information, ensuring data security and privacy at all times.

Education

Degree in Psychology & Criminology -

Murdoch University,Kaplan Perth/Singapore
Singapore
09.2024

Diploma in Law and Management -

Temasek Polytechnic,Tampines
Singapore
04.2021

,Compassvale Secondary School
Singapore
12.2017

Skills

  • Computer Literacy
  • Leadership Qualities
  • Team Collaboration and Independence
  • Quick Learner
  • Effective Communication
  • Adaptability
  • Critical Thinking
  • Active Listening
  • Eager to Learn
  • Empathetic Approach



Languages

English
Malay

Awards

  • Certificate in Food Course Safety-2022
  • Class Rep of 2LO2 ( Temasek Polytechnic)- 2019/2020
  • Law Inc-Sub Comm 2018/2019
  • Peer Support Leader- 2016
  • Class Chairman-2015

References

  • Angel Ng-Tashveer, Rotiboy Bakeshoppe Sdn Bhd, angelnam@rotiboy.com, +60 19-277 2782
  • Cynthia Rodrigo, Temasek Polytechnic, Cynthia_Rodrigo@Tp.edu.sg, +65 97925232

Timeline

Part Timer

Boost Juice Bars
06.2023 - 09.2023

Part-time Kitchen Utility Associate

Rotiboy Bakeshoppe Sdn Bhd
05.2022 - 03.2023

Healthcare Assistant

Minmed Clinic
01.2022 - 03.2022

Legal Admin Assistant

Zuellig Pharma
09.2020 - 12.2020

Nurikhwan Executive Committee Member

04.2019 - 04.2021

Degree in Psychology & Criminology -

Murdoch University,Kaplan Perth/Singapore

Diploma in Law and Management -

Temasek Polytechnic,Tampines

,Compassvale Secondary School
NUR NADHRAH SHAFIQA BINTE SHARIN