Nurmursyidah Binte Mohamad Zuraimi
Summary
Proven leader with a track record of enhancing team productivity at PIZZA HUT SINGAPORE PTE LTD through effective staff management and process improvement. Skilled in training and mentoring, I excel in creating efficient workflows and motivating employees to exceed targets. Maintains a strong focus on achieving results by leveraging both hard and soft skills.
Overview
9
9
years of professional experience
Work History
Crew Member
Pastamania
Tampines Mall
08.2015 - 01.2016
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Supervisor
PIZZA HUT SINGAPORE PTE LTD
Upper Paya Lebar
04.2017 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Achieved results by working with staff to meet established targets.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
Xinmin Primary School
Hougang Ave 811.2012
Yuying Secondary School
Hougang Ave 111.2017
Skills
Training and mentoring
Staff Management
Employee Motivation
Process Improvement
Languages
English
Upper intermediate (B2)
Malay
Upper intermediate (B2)
Timeline
Supervisor
PIZZA HUT SINGAPORE PTE LTD
04.2017 - Current
Crew Member
Pastamania
08.2015 - 01.2016
Xinmin Primary School
Yuying Secondary School