Summary
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Cashier
Nurkhairin Dahlan

Nurkhairin Dahlan

Blk 403 Jurong West street 42 #06-551 ,Singapore

Summary

At Shine Family Clinic, I excelled as a Clinic Assistant, enhancing patient experience and clinic efficiency through expert appointment scheduling and meticulous medical record management. My adeptness in HIPAA regulations and critical thinking, coupled with a commitment to healthcare customer service, significantly contributed to the clinic's operational success.

Work History

Clinic Assistant

Shine Family Clinic
  • Helped front desk staff register and process patients.
  • Assisted with documenting clinic activities and updated medical records.
  • Improved patient experience by efficiently managing front desk tasks, including appointment scheduling and check-in procedures.
  • Enhanced clinic efficiency through accurate medical record keeping and timely communication with healthcare providers.
  • Accepted cash payments, adjusted balances and submitted records to accounting.
  • Coordinated patient movements through clinic from waiting areas to examination rooms and phlebotomy stations.
  • Maintained adequate stock of medical supplies, equipment and forms in clinical areas.

Education

Nursing

Ite Simei
Singapore
12.2007

Mechanical Engineering

Assumption Vocational Institute
Singapore
12.2004

Physics And Chemistry

Tanglin Secondary School
Singapore
12.2001

Psle

Dazhong Primary School
Bukit Gombak
12.1998

Skills

  • Vital signs monitoring
  • HIPAA regulations
  • Critical thinking
  • Team collaboration
  • Appointment scheduling expertise
  • Patient lifting
  • Healthcare customer service
  • Insurance verification
  • Patient confidentiality compliance
  • Patient care coordination
  • Patient preparation
  • Clinical procedure assistance
  • Medical billing
  • Front desk reception
  • Time management proficiency
  • Infection control procedures
  • Drug refill authorization
  • Attention to detail
  • Cleaning and sanitizing
  • Multitasking
  • Patient care
  • Clear communication
  • Active listening

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved Issue which led to Results.
  • Supervised team of Number staff members.
  • Achieved Result through effectively helping with Task.

Additional Information

I am currently eager to expand my skill set and gain experience in other areas such as administrative support,virtual assistant or a public relations officer this will allow me to broaden my knowledge.

Timeline

Clinic Assistant

Shine Family Clinic

Nursing

Ite Simei

Mechanical Engineering

Assumption Vocational Institute

Physics And Chemistry

Tanglin Secondary School

Psle

Dazhong Primary School
Nurkhairin Dahlan