To seek and maintain full-time position or even part time job that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Sales Assistant
Vitoreina
07.2023 - 09.2023
Helped customers locate desired products such as silver 925 or steel material
Fielded customer questions to share information about products, availability, and pricing.
Assisted customers with prompt and polite support in-person
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Service Ambassador
Zoomoov Pte Ltd
11.2022 - 11.2022
Need to upsell 10 or 15 rides instead of 5 rides, 1 ride consists of 5mins. Suggested additional services to customers in order to meet upsell goals.
Ensure the safety of kids and ensure that the height must be 120cm if not an adult must accompany their child due to brake using legs
Need to charge and change battery due to slow pace of a ride.
Take out coins during the closing
Do X and Z report for tally up at end of duty and to know how many sales in a day each outlet makes and had to bank in at end of day
Assisting kids who take the rides
Maintained clean, organized and professional work environment by sanitizing rides and token after use
Greeted customers warmly and pleasantly answered inquiries.
Maintained knowledge of current promotions and product features.
Librarian
Expertise Technologies Pte Ltd
12.2021 - 10.2022
Assisted patrons in locating and using library resources
Located requested books on shelves and in library database and fetched items for patrons.
Greeted patrons warmly and offered to assist with issues or needs.
Placed books on proper shelves when returned to circulation.
Answered questions from patrons and helped to find desired materials.
Gained a strong understanding of various methods for cataloguing books and other materials.
Admin Support(Intern)
Adecco Personnel Pte Ltd
10.2021 - 11.2021
Documented support procedures, processes and solutions in centralized systems, enabling user self-service.
Managed typed documents and maintained permanent files.
Created and updated tracking spreadsheets using software
Sent typed out Employment Contracts, Termination, Misconduct and Warning letter to new employees or existing employees
Retail Assistant(Intern)
Swee Heng Bakery
08.2018 - 10.2018
Maintained tidy and organized store environment to comply with cleanliness standards.
Stocked merchandise, clearly labeling items, and arranging accordingly
Replenished baked breads and pastries for optimal appearance.
Balanced and organized cash register by handling cash, counting change and storing coupons
Greeted customers, helped display bread, ensure the cleanliness of the environment, and stock up trays or tongs.
Checked pricing, scanned items, put expired labeling and printed receipts to ring up customers.
Informed customers of current bread promotions to encourage additional sales purchases
Education
National ITE Certificate - Nitec in Business Service
Institute of Technical Education
Singapore
02.2021
'N' Level -
Yuying Secondary School
Singapore
12.2016
Skills
Processing Payments
Opening and Closing Procedures
Retail Merchandising
Microsoft Office
Customer service
Verbal and written communication
Timeline
Sales Assistant
Vitoreina
07.2023 - 09.2023
Service Ambassador
Zoomoov Pte Ltd
11.2022 - 11.2022
Librarian
Expertise Technologies Pte Ltd
12.2021 - 10.2022
Admin Support(Intern)
Adecco Personnel Pte Ltd
10.2021 - 11.2021
Retail Assistant(Intern)
Swee Heng Bakery
08.2018 - 10.2018
National ITE Certificate - Nitec in Business Service
Institute of Technical Education
'N' Level -
Yuying Secondary School
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