Nur Insyirah
Summary
I am a young and motivated business student who has recently graduated with a Diploma in Hotel & Hospitality Management. I have gained many new sets of skills and knowledge about hospitality and business as a whole in the past few years.
By furthering my studies/course, I hope to strengthen and further develop new skillsets and knowledge that I can apply and contribute into the working world.
Overview
2
2
years of professional experience
Work History
Trade Services Analyst (Contract)
Mizuho Bank
07.2023 - Current
- Cross-checking documents and ensuring that all the details are present correctly.
- Able to complete an average of 20 and up to 30 documents per day.
- Having attention to details to pick out/highlight any discrepancies in the documents and writing them down.
Part Time Picker & Packer
Giant Hypermarket Tampines
03.2023 - 06.2023
- Able to complete an average of 50 orders with 200 quantity of items per day daily.
- Able to pick & pack items quickly within the given timeslots for each order time period, and able to stand/move for long hours.
- Attention to detail and ensure that items picked are of good quality, and are being packed correctly for their respective orders.
Housekeeping Intern
Shangri-La & Resorts
03.2022 - 08.2022
- Room attendant - assisted in cleaning an average of 10 rooms and attended to guests requests daily which required good time management, coordination, organization, and eye for detail.
- HQT (Hygiene & Quality Team) - Stripping linen and disposing rubbish for every checkout room which led to an average of 30 rooms per day, helping room attendant to clean the rooms quicker for the next guests to use them.
- Contributed in packing and sending out amenities such as cakes, chocolates, cookies, and fruit boxes to guests' rooms for certain occasions such as birthdays and compensations
Education
Republic Polytechnic
Diploma in Hotel & Hospitality Management
Junyuan Secondary School
GCE "O" Level
Junyuan Primary School
Primary School Leaving Examination (PSLE)
Skills
- Knowledgeable in hospitality Information Systems (ie, OPERA/PMS) 3
- Basic Skills in using Google Drive (ie, docs and slides)
- Basic Skills in using Microsoft Documents & Excel Spreadsheet
-
- Critical Thinking
- Customer Service oriented
- Collaboration / Teamwork
- Effectively bilingual in English and Malay, spoken and written
Co-Curricular Activities (CCAs)
Guitar Ensemble @ Junyuan Secondary (Apr 2016 - May 2019)
Assistant Section Leader
- Took part in SYF twice (2016 & 2019), and have also performed in other places like the Esplanade and Festive Art Theatre @ Tampines Hub.
- Helped juniors in weekly sessions to ensure that they are ready for performances.
- Led new recruits as assistant section leader.
Timeline
Trade Services Analyst (Contract)
Mizuho Bank
07.2023 - Current
Part Time Picker & Packer
Giant Hypermarket Tampines
03.2023 - 06.2023
Housekeeping Intern
Shangri-La & Resorts
03.2022 - 08.2022
Republic Polytechnic
Diploma in Hotel & Hospitality Management
Junyuan Secondary School
GCE "O" Level
Junyuan Primary School
Primary School Leaving Examination (PSLE)
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