Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Nurin Khan

Nurin Khan

Summary

EXECUTIVE SUMMARY / SELF DESCRIPTION


I'm able to work in a busy working environment. I'm a team player, flexible, customer oriented with pleasant personality. I'm able to remain calm and composed in the face of demanding customers / guests. I'm able to handle urgent and tensed situations. I have excellent command of the English language.


I love to meet new people and willing to learn more new things in a new working environment.


I grew up in Thailand and did some of my elementary education. My father worked in the Bangkok Safari World, so I met quite a number of tourists from England, America, Australia and Japan. Being an outspoken person, I made friends with some of them during my volunteer service as a bird handler during photography sessions.

This helped me to learn how to interact with tourists from different countries.

Overview

6
years of professional experience

Work History

Delgardo South East Asia

Receptionist
01.2004 - 12.2004

Job overview

  • Greet guests and attend to clients everyday
  • Answering phone calls and handle them in the most professional manner
  • Attend to the enquirers at the counter and taking down their messages
  • Record incoming and outgoing mails
  • Assist in dispatches and courier services
  • Arrange appointments
  • Helping those with inquiries and ushering them to the guests' room to wait
  • Ensure smooth operations and housekeeping of front desk
  • General administrative duties.

Naughty By Nature

Image Consultant /Receptionist Manager
03.2005 - 11.2006

Job overview

Image Consultant

  • Attend to clients everyday for their makeover and pose them for the photoshoot
  • Advise them on Image Styling
  • Help clients out on selection of outfits
  • Selling of album packages


Receptionist

  • Greet and attend to daily walk-in guests
  • Answering phone calls in a professional manner and recording messages accurately
  • Arranging appointments for clients
  • Ensure smooth operations and housekeeping of front desk and front entrance waiting area
  • General administrative duties
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Maintained energy and enthusiasm in fast-paced environment.

Sentosa Development Corporation

Show Presenter / Animal Keeper
02.2007 - 04.2009

Job overview

  • Interacting with guests and making it a memorable experience for all
  • Enthusiastic and able to maintain dynamic interaction with the audience, especially for the children
  • Balloon sculptures are given as gifts on weekends to get children excited and look forward to the performance.
  • Perform the show as a lead presenter and explain in clear articulation
  • Answers questions about birds and animals to the general public
  • Educational presentations are done during feeding and photography sessions
  • Care for the animals when deployed as keeper for the day
  • Prepared and feed food for the birds and animals accordingly
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Maintained energy and enthusiasm in fast-paced environment
  • Daily cleaning of the animals enclosures
  • Observation and report on the animals' characteristics and behaviors
  • Handle animals professionally
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Resolved problems, improved operations and provided exceptional service.

WPG Group Pte Ltd

Admin Manager/Receptionist
07.2012 - 05.2013

Job overview

  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered central telephone system and directed calls accordingly.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Prepare meeting room for managerial meetings
  • Prepare seminar room for presentations / previews and follow up sessions on courses
  • Handle payments for students registering for the online stock trading course

Attorney General's Chambers

Temp Staff - Legislative (Database Management)
07.2019 - 10.2019

Job overview

  • Conduct checks on accuracy of content of legislation: - Perform independent/2-way checks to verify that identified legislation is accurate, and to look for inconsistencies
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Conduct subsequent verification to ensure that errors found in the initial checks are rectified
  • Verify that the timelines of identified legislation are accurate
  • Ensure that formatting of identified legislation comply with Legislation House Styles
  • Check that amendments made to the identified legislation and its amendment references are accurately reflected Administrative work and data entry
  • Filing and maintaining the files of reference and verified copies
  • Maintain spreadsheets of identified legislation
  • Update progress of legislation verification process
  • Prepare PDF copies of identified legislation to be checked
  • Scan hard-copies of identified legislation for use of documentation and comparison
  • Compare identified legislation against their hard-copies

Education

Informatics Computer School
Singapore

Certificate from Microsoft Office
01.2004

University Overview

Certificate

Microsoft office, Word, Access, Advanced Word, Frontpage, Macromedia Flash.

Eddington Private School
Singapore

O LEVELS
11.2005

Devan Nair Institute
Singapore

WPLN from Workplace Literacy And Numeracy Assessments
08.2018

University Overview

  • Workplace Literacy Speaking - Level 7
  • Workplace Literacy Reading - Level 7
  • Workplace Literacy Writing - Level 6
  • Workplace Literacy Listening - Level 7
  • Workplace Numeracy - Level 5

Skills

  • Complex Problem-Solving
  • Customer Satisfaction
  • Filing Systems
  • Customer Experience
  • Inbound and Outbound Calling
  • Customer Service
  • Exceptional Communicator
  • Administrative Support

Languages

English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Arabic
Intermediate (B1)

Timeline

Temp Staff - Legislative (Database Management)

Attorney General's Chambers
07.2019 - 10.2019

Admin Manager/Receptionist

WPG Group Pte Ltd
07.2012 - 05.2013

Show Presenter / Animal Keeper

Sentosa Development Corporation
02.2007 - 04.2009

Image Consultant /Receptionist Manager

Naughty By Nature
03.2005 - 11.2006

Receptionist

Delgardo South East Asia
01.2004 - 12.2004

Informatics Computer School

Certificate from Microsoft Office

Eddington Private School

O LEVELS

Devan Nair Institute

WPLN from Workplace Literacy And Numeracy Assessments
Nurin Khan