Nuri Hanis Binte Mohamed Salleh

• Strengthened agency reputation through participation in community engagement activities such as volunteer work or local sponsorship events.
• Learnt to do alot of things such as cashiering, ushering, basic hospitality, managing customers & crowds at various events held by different companies such as HPB, Standard Chartered& so on. (Usually 1-4 days paid volunteer work)
• Coordinated with community partners to provide diverse opportunities for teen involvement and volunteering.
• Upheld a positive attitude throughout the volunteering experience, creating a welcoming atmosphere for all involved parties.
• Supported organization's mission, volunteering for various roles as needed.
• Encouraged physical activity among students by volunteering as a coach or assistant for various sports teams.

• Played games, worked on puzzles, feed babies, toddlers and older children, change diapers and read books to young children.
• Communicated positively with children and guardians.
• Organized and cleaned home after activities by picking up toys and straightening up play room.
• Maintained a clean and organized environment to ensure the well-being of children under care.

• Enhanced customer satisfaction with timely and accurate deliveries, maintaining a professional demeanor during interactions.
• Demonstrated strong problem-solving skills when faced with unexpected challenges such as road closures or inclement weather.
• Maintained clean delivery vehicle and notified management of maintenance concerns and issues.
• Increased on-time delivery rates through effective communication with dispatchers and proactive route adjustments.

Carrying extremely heavy items ranging from groceries to household items.

• Used POS system to process sales, returns, online orders, and gift card activations.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Interacted with customers proactively, identifying needs and offering suitable product recommendations.
• Actively engaged customers to provide general assistance and information on store merchandise.
• Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
• Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
• Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
• Processed transactions accurately, balancing cash registers at the end of each shift.
• Assisted in training new employees, contributing to the development of a knowledgeable workforce.
• Answered incoming calls and emails to provide product information, features and benefits.
• Managed cash register operations to ensure accurate financial transactions.
• Educated customers on product features and benefits, leading to informed purchase decisions.
• Supported team members during peak hours to ensure smooth store operations.
• Maintained cleanliness and organization of store, creating welcoming environment for customers.