Summary
Overview
Work History
Education
Skills
Timeline
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Nurhidayah Redzuan

Summary

Dynamic leader with proven expertise in staff training and development, and inventory control, honed at Uniqlo. Excelled in elevating customer satisfaction and streamlining store operations. Skilled in motivating teams and leading by example to drive retail excellence. Demonstrated ability to enhance financial accuracy and store presentation, embodying top-tier customer service management.

Overview

7
7
years of professional experience

Work History

Retail Supervisor

Uniqlo
03.2018 - Current
  • Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
  • Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
  • Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
  • Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
  • Conducted thorough audits of cash registers, ensuring accuracy and accountability in financial transactions.

Education

Hospitality And Tourism Management

SHATEC
Singapore
02.2018

Skills

  • Task delegation
  • Store organization
  • Inventory control
  • Staff training and development
  • Customer service management
  • Scheduling and timekeeping
  • Employee motivation
  • Staff meeting leadership

Timeline

Retail Supervisor

Uniqlo
03.2018 - Current

Hospitality And Tourism Management

SHATEC

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Nurhidayah Redzuan