Nur Hazwani Binte Hazeri

• Greeted customers and helped with product questions, selections, and purchases.
• Helped customers complete purchases, locate items, and join reward programs.
• Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
• Trained new employees in sales techniques and store procedures, improving team effectiveness.
• Collaborated with team members to meet daily sales targets, contributing to overall store success.
• Developed rapport with regular customers, fostering welcoming store atmosphere.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Supported store leadership in implementing new merchandising strategies to improve product positioning.
• Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
• Provided exceptional customer service, leading to repeat store visits and enhanced customer loyalty.
• Handled customer complaints with empathy and patience, resolving issues to maintain a positive store reputation.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Increased sales revenue through effective product recommendations tailored to individual customers.
• Handled customer complaints with empathy and patience, resolving issues to maintain a positive store reputation.
• Managed cash register, ensuring accurate transactions and safeguarding against losses.
• Organizing and displaying products according to store guidelines.
• Inventory management (accepting arrival of stocks, stocking shelves, and participating in inventory counts).
• Delegating tasks to part-timers.
• Working with team members to achieve store target.
• Transaction handling.
• Opening and closing duty.

• Enhanced customer satisfaction through timely pickup and delivery of items, ensuring orders arrived in excellent condition.
• Followed all traffic regulations diligently, minimizing accidents and upholding company's reputation for safe transportation services.
• Handled cash transactions accurately, ensuring proper payment for services rendered while maintaining financial accountability.

• Streamlined order processing through accurate recording of customer orders while paying attention to specific requests or dietary restrictions.
• Upheld safe environment for both staff and customers by adhering to safety guidelines regarding equipment usage and promptly attending to any spills or hazards on floor.
• Complied with all health codes and regulations by diligently following proper food handling procedures at all times during preparation, storage, and disposal processes.
• Responsible for preparing and serving variety of fresh juices, smoothies, and other beverages.
• Provide excellent customer service.
• Maintain clean and organized work environment.
• Ensure all ingredients and products meet quality standards.
• Opening and closing of cash register.
• Upsell items that are required by manager.
• Handling cash transactions.

• Enhanced customer satisfaction by providing personalized assistance and product recommendations.
• Provided excellent customer service, addressing inquiries and resolving issues swiftly.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Responsible for providing exceptional customer service.
• Maintaining clean and organized store environment.
• Assisting sales and merchandising efforts, which involves engaging with customers, answering their questions, and ensuring they have positive shopping experience.
• Stock up on inventory.
• Opening and closing of cashier register.
• Handling cash transactions.

Cashiering

• Responsible for processing customer transactions accurately and efficiently, while providing exceptional customer service.
• Involves operating cash registers, handling payments, and assisting customers with inquiries and concerns.

Retail Associate.

• Inventory stock up.
• Cleanliness of store.
• Providing exceptional customer service.
• Ensuring customers have positive shopping experience.

Temperature taking.

• Ensure and conduct temperature taking to customers before they enter shop.
• Ensure they have checked in through app or scanned their IDs before entering shop.

• Assisted senior accountants with audit preparations, gathering necessary documentation and responding to inquiries.
• Developed strong working relationships with vendors to negotiate favorable payment terms and resolve any invoice disputes promptly.
• Maintained strict confidentiality of sensitive financial data, upholding company policies, and protecting stakeholder interests.
• Ensured compliance with accounting policies by staying updated on industry regulations and standards, implementing new procedures when required.
• Responsible in assisting in entering financial data into accounting software.
• Key in invoices from trade receivables and trade payables account.
• Assist in bank reconciliation.
• Assisting in audit preparations and providing documentation and support.

• Facilitating learning experiences and fostering academic and personal growth in children
• Creating lesson plans based on topic of that month.
• Assisting children to participate in activities that are present for them to try out.

• Maintained clean and welcoming dining environment, ensuring positive guest experience.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Taking orders.
• Serving food and beverages.
• Ensuring guest satisfaction.
• Handling payments.
• Maintaining clean and organized work environment.
• Provide recommendations and accommodate special requests or dietary restrictions.

• Greeted customers and helped with product questions, selections, and purchases.
• Helped customers complete purchases
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
• Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
• Upsell product.
• Send in sales reports to manager at end of every shift.
• Ensure product is embossed well to be sold to customer as they requested.

• Taking orders and processing transactions accurately using point-of-sale system.
• Ensuring food safety and adhering to cleanliness standards in kitchen and dining areas.
• Assembling orders and packaging them for dine-in and take-out customers.
• Providing excellent customer service by greeting customers, addressing inquiries, and resolving complaints.