Committed to providing trustworthy and accommodating customer service. Striving to create positive experiences and build lasting relationships. Goal is to ensure customer satisfaction through active listening, problem-solving, and effective communication.
Hi, I’m
Nur Haziqah Binte Roslan
Summary
Work History
Linny Suppliers Ptd Ltd
General Cleaner
2021.10 - 2024.05 (2 years & 7 months)
Job overview
- Enhanced workplace cleanliness by thoroughly dusting, sweeping, and mopping all areas.
- Improved facility hygiene through diligent sanitization of high-touch surfaces and restrooms.
- Emptied trashcans and transported waste to collection areas.
- Upheld company standards for cleanliness and sanitation by consistently following prescribed protocols and procedures.
- Worked alongside other cleaners to complete jobs in corporate office buildings.
- Removed trash, debris and other waste materials from premises.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Andes by Aston
Food and Beverage Attendant
2018.11 - 2019.05 (6 months)
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Maintained cleanliness and organization in dining area, ensuring welcoming environment for customers.
- Greeted customers and provided menus upon arrival to dining room.
- Arranged tables and chairs for special occasions and events.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
Daiso
Warehouse Assistant
2014.08 - 2015.12 (1 year & 4 months)
Job overview
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
- Ensured optimal use of storage space through proper organization, stacking, and labeling of products within the warehouse facility.
- Proactively identified damaged or defective items before shipping, minimizing potential customer dissatisfaction and the need for returns.
- Assisting with returns and exchanges to restore customer confidence and prevent loss of business.
- Increased accuracy in inventory management by introducing barcode scanning system
- Improved order fulfillment efficiency with implementation of streamlined packing process.
- Ensured warehouse inventory accuracy by conducting regular stock takes and updating database accordingly.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Sorted and delivered materials to different work areas and staff.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
Bata
Retail Sales Associate
2009.06 - 2009.12 (6 months)
Job overview
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Dunearn Secondary School Singapore
N-level
12.2010
University Overview
Teck Whye Primary School Singapore
Psle
12.2006
University Overview
Skills
- Customer Management
- Safety Procedures
- Efficient cleaning
- Customer Service
- Organizational Skills
- Adaptability and Flexibility
Timeline
General Cleaner
Linny Suppliers Ptd Ltd
2021.10 - 2024.05 (2 years & 7 months)
Food and Beverage Attendant
Andes by Aston
2018.11 - 2019.05 (6 months)
Warehouse Assistant
Daiso
2014.08 - 2015.12 (1 year & 4 months)
Retail Sales Associate
Bata
2009.06 - 2009.12 (6 months)
Dunearn Secondary School
N-level
Teck Whye Primary School
Psle
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