Nurhaslinda Shahril

• Greeted clients entering store to provide welcoming environment and friendly customer service.
• Managed timely and effective replacement of damaged or missing products.
• Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
• Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
• Kept work areas neat, clean and free from debris.
• Maintained tidy and clean work areas to promote optimal productivity and safety standards.
• Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
• Enhanced customer satisfaction by efficiently fulfilling grocery orders and ensuring product quality.
• Processed returns or exchanges when necessary, handling transactions courteously while maintaining a focus on customer satisfaction outcomes.
• Collaborated with store staff to locate items quickly, expediting order fulfillment and delivery.
• Handled customer inquiries promptly and professionally, fostering positive relationships and repeat business.

• Participated in workshops and presentations related to projects to gain knowledge.
• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Frequently inspected production area to verify proper equipment operation.
• Sorted and organized files, spreadsheets, and reports.
• Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
• Conducted regular reviews of operations and identified areas for improvement.
• Evaluated customer needs and feedback to drive product and service improvements.
• Contributed to a welcoming environment by maintaining a clean and organized front desk area.
• Greeted visitors warmly guided them purposefully to their destinations within building providing excellent first impression company.
• Collected room deposits, fees, and payments.
• Completed all tasks in compliance with company policies and procedures.
• Managed a high volume of incoming calls, directing them to appropriate departments with professionalism and courtesy.
• Expedited check-in/out processes for clients by efficiently handling paperwork and payment transactions with accuracy attention to detail.

Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

• Used POS system to enter orders, process payments and issue receipts.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Answered questions about store policies and addressed customer concerns.
• Worked flexible schedule and extra shifts to meet business needs.
• Helped customers complete purchases, locate items, and join reward programs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Passionate about learning and committed to continual improvement.

• Balanced multiple delivery assignments simultaneously, prioritizing tasks based on urgency and importance to meet deadlines consistently.
• Handled cash transactions accurately while collecting payments upon delivery completion.
• Assisted in training new delivery riders by sharing best practices and offering support when needed.
• Reduced delivery times by effectively planning and optimizing routes based on traffic conditions and distance.
• Adapted quickly to changes in delivery schedules or routes due to unforeseen circumstances, minimizing delays.
• Navigated through diverse weather conditions safely, adhering to all traffic regulations for a smooth delivery experience.
• Completed on-time deliveries by choosing best and most efficient routes.

• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Used POS system to process sales, returns, online orders, and gift card activations.
• Managed inventory with accuracy, ensuring optimal product levels and minimizing stock discrepancies.
• Collaborated with team members to accomplish sales goals and improve overall store performance.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Assisted customers with prompt and polite support in-person and via telephone.
• Provided exceptional support during peak hours by managing long queues and multitasking effectively under pressure.
• Resolved customer complaints professionally, maintaining a positive brand image.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Managed efficient cash register operations.
• Recommended complementary purchases to customers, increasing revenue.

• Lifted patients using appropriate equipment in accordance with moving and handling policy.
• Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
• Arranged bedding and cushions to enhance patient comfort in bed and chairs.
• Maintained clean environment with due consideration to health and safety issues and infection control policy.
• Supported nursing staff with care of incontinent patients and promotion of continence care.
• Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.