Microsoft Office
Nur Halim Bin Abdul Rahim
Service Technician
Summary
Experienced pest control professional with 2+ years focused on preventing and eliminating infections for residential and commercial customers. Well-versed in applying chemicals and using fumigants safely. Excellent skills in interpersonal communication, customer service and sales.
Dependable Service Technician adept in client rapport-building and team work. Skilled in all areas of pest control with an aptitude for leadership. Strong track record of reliability and commitment to professional development illustrated over 2 years years of work experience.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Retail Worker
Nike Factory Store
06.2018 - 12.2024
- Helped customers complete purchases, locate items, and join reward programs.
- Provided excellent product knowledge to customers through continuous learning about new items and promotions within store.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained clean and organized sales floor, enhancing overall shopping experience for customers.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
National Service Person
Singapore Civil Defence Force
Singapore
04.2020 - 04.2022
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Service Technician
Rentokil Initial
04.2022 - Current
- Improved customer satisfaction by providing thorough pest inspections and recommending effective treatment plans.
- Contributed to team success by sharing knowledge about new industry trends and best practices for pest management techniques.
- Minimized property damage from pests with proactive inspections and targeted treatments for high-risk areas.
- Achieved high levels of client retention through consistent communication and prompt resolution of any concerns or issues.
- Maintained safety standards during all pest control treatments to ensure well-being of clients, pets, and technicians.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Reduced callbacks for pest control services by effectively identifying, treating, and eliminating pests in timely manner.
Education
No Degree - School Of Business
Institute of Technical Education
Singapore 01.2017 - 12.2018
Skills
Accomplishments
- Established several long-term business clients through outstanding service and attention to detail, which resulted in lucrative contracts for Rentokil Initial.
- Identified the best techniques for bed bug removal and mentored newly hired technicians on these methods.
Software
Timeline
Service Technician
Rentokil Initial
04.2022 - Current
National Service Person
Singapore Civil Defence Force
04.2020 - 04.2022
Retail Worker
Nike Factory Store
06.2018 - 12.2024
No Degree - School Of Business
Institute of Technical Education
01.2017 - 12.2018
Similar Profiles
Luis BautistaLuis Bautista
Sales Associate at Nike Factory StoreSales Associate at Nike Factory Store
Jorge Alberto Morfin LedonJorge Alberto Morfin Ledon
Retail Associate at Nike Factory StoreRetail Associate at Nike Factory Store
Jaira WebbJaira Webb
Cashier at Nike Factory StoreCashier at Nike Factory Store
Jordan KeasJordan Keas
Lead Cashier at Nike Factory StoreLead Cashier at Nike Factory Store
Drake JacobsonDrake Jacobson
Retail Worker at Smart And FinalRetail Worker at Smart And Final