Summary
Overview
Work History
Languagequalifications
Otherqualifications
CURRENT EMPLOYED :
Personal Information
Disclaimer
Timeline
Generic
Nur Fauziah Fadzilah

Nur Fauziah Fadzilah

Summary

I am an enthusiastic and committed person, who enjoys being part of a successful and productive team under significant pressure, I possess a strong ability to perform effectively. To be a dynamic professional, working in challenging environments that would enable me to enhance and utilize my skills. My ability Self-motivated and having a good personality Highly responsible and self-reliant Fluency in working with other organizations and various people, knowledge of and previous experience. Highly motivated and goal-oriented professional committed to pursuing a long term career in TEACHING.

Overview

21
21
years of professional experience

Work History

Administrative Clerk

Fadly Trading Services
06.2010 - Current
  • Compiles and maintains records of business transactions and office activities of establishment, Performing variety of following or similar clerical duties and utilizing knowledge of systems or procedures
  • Gives information to and interviews customers, claimants, employees, and sales personnel
  • Receives, counts, and pays out cash
  • Prepares, issues, and sends out receipts, bills, policies, invoices, statements, and checks
  • Opens and routes incoming mail, answers correspondence, and prepares outgoing mail
  • May greet and assist visitors
  • May prepare payroll
  • May operate computer terminal to input and retrieve data
  • Provide a full range of reception services
  • Respond to requests for information from the public or employees by answering the phone, greeting the public, mailing program information and making referral.

Customer Service Officer

LTA
03.2010 - 06.2010
  • Deal directly with customers either by telephone, electronically or face to face
  • Respond promptly to customer inquiries
  • Handle and resolve customer complaints
  • Obtain and evaluate all relevant information to handle service inquiries
  • Perform customer verifications
  • Keep records of customer interactions and transactions
  • Maintain customer databases
  • Communicate and coordinate with internal departments
  • Provide feedback on the efficiency of the customer service process.

Kindergarten Teacher

Iman Kindergarten
09.2009 - 01.2010

Customer Service Ambassador

SMRT
07.2009 - 10.2009

Customer Service Officer

Pizza Hut HR
06.2008 - 08.2008
  • Answer incoming calls, greeting callers, providing information, and/or taking messages as necessary
  • Determine and record how the caller heard about us, where they are located, and which location is most convenient for them
  • Obtain customer information such as their name, address, and phone number, and enter the information into a computer database system
  • Explain products or services, and answer certain questions from customers
  • Promote company promotions and services
  • Perform clerical duties such as typing and recording customer information.

Teacher

Andalus Choa Chu Kang
02.2008 - 05.2008

Part time Crew in FNB

Delifrance Restaurant
02.2004 - 10.2005
  • Greeting customers while offering super customer service attention, taking, assembling and presenting food orders, requesting and receiving payment, operating the cash register
  • Cleaning in accordance to our company’s sanitary standards including but not limited to: sweeping and mopping floors, cleaning walls, tables, counters, kitchen and service equipment
  • Assisting new crew members in learning their new job skills
  • Checking stock of products and insuring proper stock levels and rotation
  • Backing up other crew members in their jobs, assist in any area to ensure that the food is being prepared, packaged and delivered to customer in a timely manner
  • Ensure all filing is done in a timely and accurate manner.

Languagequalifications

  • Malay, Fluent - Mother Tongue, Good, Excellent, Excellent
  • English, Good, Excellent, Excellent, Excellent
  • Arabic, Excellent, Excellent, Medium, Medium

Otherqualifications

  • Certificate, Pre - Diploma in Islamic Knowledge, AL-ZUHRI.
  • ‘O’ Level, 2008 – PRIVATE, University Of Cambridge.
  • Participated in a ‘Reading Programme, English Language 1996 conducted by Sarry & Sons Services.
  • Participated in a ‘Musabaqah Tilawatil Quran’ 1997 conducted by Islamic Thelogical Association Of Singapore.
  • Participated in a ‘Essay Writing’ 1998 conducted by Madrasah Al-Irsyad.
  • Participated in a ‘Computer GYM’S’ 1999 conducted by Computer GYM.
  • Participated in a ‘Coast to Coast,Night Cycling’ 2001 conducted by SAFF Perdaus.
  • Participated in a ‘Tilahwaton Quran 3’ 2002 conducted by Ahmad Ibrahim Mosque.
  • Participated in a ‘Student motivation’ 2003 conducted by MAP Training & Consultancy SDN. BHD.
  • Participated in a ‘Islamic Camp’ 2004 conducted by Islamic AMP, Ustaz Badrol Amin.
  • Paticipated in a ‘Muslimah Bdminton, Tournament’ 2007 conducted by Int. Higher Education Of Al-Zuhri.
  • Pariticipated in a ‘Game Master’ 2007 conducted by Int. Education Higher Of Al-zuhri.
  • Participated in a ‘Heritage Walk’ 2007 conducted by Int. Education Higher Of Al-Zuhri.
  • Participated in a ‘Community Service’ 2008 conducted by Muhajirin Mosque.

CURRENT EMPLOYED :

 FADLY TRADING SERVICES :

Position : Admin Clerk


  • Compiles and maintains records of business transactions and office activities of establishment, Performing variety of following or similar clerical duties and utilizing knowledge of systems or procedures
  • Gives information to and interviews customers, claimants, employees, and sales personnel
  • Receives, counts, and pays out cash
  • Prepares, issues, and sends out receipts, bills, policies, invoices, statements, and checks
  • Opens and routes incoming mail, answers correspondence, and prepares outgoing mail
  • May greet and assist visitors
  • May prepare payroll
  • May operate computer terminal to input and retrieve data
  • Provide a full range of reception services
  • Respond to requests for information from the public or employees by answering the phone, greeting the public, mailing program information and making referral.

Personal Information

  • NIC Number: S8700626C
  • Date of Birth: 01/13/1987
  • Gender: Female
  • Nationality: Singaporean
  • Marital Status: Married
  • Religion: Muslim

Disclaimer

I do hereby assure that the above particulars are true and correct to the best of my knowledge.

Timeline

Administrative Clerk

Fadly Trading Services
06.2010 - Current

Customer Service Officer

LTA
03.2010 - 06.2010

Kindergarten Teacher

Iman Kindergarten
09.2009 - 01.2010

Customer Service Ambassador

SMRT
07.2009 - 10.2009

Customer Service Officer

Pizza Hut HR
06.2008 - 08.2008

Teacher

Andalus Choa Chu Kang
02.2008 - 05.2008

Part time Crew in FNB

Delifrance Restaurant
02.2004 - 10.2005
Nur Fauziah Fadzilah