Nur Farahdilla Binte Muhammad Faizal
Singapore
Summary
Professional logistics professional with expertise in supply chain management and inventory control. Demonstrates solid focus on team collaboration and consistent achievement of results. Adept at adapting to evolving demands and ensuring smooth operations. Known for strategic thinking, problem-solving skills, and effective communication.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Logistics Officer
Schenker Singapore Pte Ltd
17 Changi South St 2 S486129
04.2021 - Current
- Coordinated logistics operations to ensure timely delivery of goods and services.
- Developed and implemented process improvements to enhance supply chain performance.
- Collaborated with cross-functional teams to streamline order fulfillment processes.
- Oversaw compliance with safety regulations and quality standards in logistics operations.
- Trained new staff on logistics procedures and best practices to improve operational readiness.
- Monitored and generated performance metrics and reports for customer.
- Handle customer service enquires.
- Established strong relationships with suppliers and carriers, fostering collaboration for improved service levels.
- Managed import/export documentation processes to ensure timely clearance of goods through customs, reducing potential delays and penalties.
- Streamlined order fulfillment processes to increase customer satisfaction and minimize order processing timeframes.
Customer Service Executive (Junior)
DST Lines Pte Ltd (Member of Dawn Shipping Group)
10.2020 - 03.2021
- Import documentation
- Permit declaration
- Pre-arranging trucking
- Customer service
- Closing of job
- Export to be learn in the second half of the internship
- Internship Tasks
Part-Time Assistant Teacher
Iyad Perdaus Childcare
01.2019 - 03.2019
- To assist the class teachers in class preparations and teaching
- To generally assist in all classes at the Centre as required
- To supervise informal activities as directed
- To support the Principal with simple administrative duties
- Contact: Completion of contract
- Tasks
Part-time Attraction Ops
Gardens by The Bay
12.2018 - 01.2019
- Ushering guests to their destination
- Ticketing
- Attending to visitors' enquiries
- Admission and crowd control management
- Contact: Completion of contract
- Tasks
Education
Bachelor's Degree - Logistics And Supply Chain Management
Singapore University of Social Sciences
Work-Study Diploma - Logistics And Supply Chain Management
Institue of Technical Education
11.2023
Higher Nitec - International Logistics
ITE College East
03.2021
O Level - undefined
Hillgrove Secondary School
11.2018
PSLE - undefined
Hong Kah Primary School
12.2014
Skills
- Perform customer service duties as necessary
- Teamwork
- Communication Skills
- Interpersonal Skills
- Microsoft Office Program
- Ability to problem solve
Certification
The 7 Habits of Highly Effective Teens (2018)
"CROWN" Operator Training Truck Model: Power Pallet Series (2021)
"CROWN" Operator Training Truck Model: Reach Rider Series (2022)
AAT Training Hub - Operate Forklift (2022)
Transport of Dangerous Goods by Air - Initial as per the IATA Dangerous Goods Training Guidance 7.1 (supervised assessment) for Personnel Responsible for Preparing Dangerous Goods Consignments - Excluding Radioactive Materials (2024)
LANGUAGES
English Full Professional Proficiency
Malay Native or Bilingual Proficiency
Timeline
Logistics Officer
Schenker Singapore Pte Ltd
04.2021 - Current
Customer Service Executive (Junior)
DST Lines Pte Ltd (Member of Dawn Shipping Group)
10.2020 - 03.2021
Part-Time Assistant Teacher
Iyad Perdaus Childcare
01.2019 - 03.2019
Part-time Attraction Ops
Gardens by The Bay
12.2018 - 01.2019
O Level - undefined
Hillgrove Secondary School
PSLE - undefined
Hong Kah Primary School
Bachelor's Degree - Logistics And Supply Chain Management
Singapore University of Social Sciences
Work-Study Diploma - Logistics And Supply Chain Management
Institue of Technical Education
Higher Nitec - International Logistics
ITE College East