Muhammad Zikri Bin Zulkarnain
Masai
Summary
Dynamic professional with a proven track record in enhancing customer satisfaction and increasing sales revenue at Lorry Spareparts, alongside ensuring public safety and maintaining high standards of pool operations at Hydroaquatic. Skilled in sales and marketing strategies, customer relationship building, and CPR certification. Demonstrated ability to develop strong client relationships and efficiently respond to emergencies, significantly improving operational success.
Overview
3
3
years of professional experience
Work History
Pool Lifeguard
Hydro Aquatic Pte Ltd
08.2024 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Maintained a clean and orderly pool area, ensuring a welcoming environment for patrons.
- Attentively monitored swimmers to identify distress.
Salesman
Lorry Spareparts
05.2022 - 07.2024
- Developed strong client relationships through consistent communication and exceptional customer service.
- Increased sales by offering advice on purchases and promoting additional products.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
Education
SPM -
SMK KOTA PUTERI 2
MALAYSIA12-2021
Skills
- Public safety
- Sales and marketing strategies
- Patience and empathy
- Customer relationship building
- Physical fitness
- Water rescue techniques
- Objection handling
- Pool maintenance
- First aid
- AED operation
- CPR certified
- Pool operations
- Pool cleaning
Languages
English
Intermediate (B1)
Malay
Bilingual or Proficient (C2)
Timeline
Pool Lifeguard
Hydro Aquatic Pte Ltd
08.2024 - Current
Salesman
Lorry Spareparts
05.2022 - 07.2024
SPM -
SMK KOTA PUTERI 2
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