Overview
Work History
Education
Languages
Expected Salary
Timeline
Generic
Nur Eiliana Suhaimi

Nur Eiliana Suhaimi

Overview

11
11
years of professional experience

Work History

E-Commerce Executive

DFI RETAIL GROUP
10.2019 - Current
  • Collaborated with cross-functional teams to launch new products, ensuring high-quality listings and timely promotions.
  • Worked closely with Supplier and Commercial Team departments to produce content strategies for optimized placement of product images and videos.
  • Created and maintained corporate website content with accurate prices, products and contact information.
  • Used Adobe Photoshop 2024 to produce website content, network with colleagues and monitor website statistics.
  • Coordinated special promotions during seasonal events or holidays, driving additional revenue for the business.

Retail Associate

Crocs Singapore Pte Ltd
09.2016 - 09.2019
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
  • Collaborated with team members to achieve daily sales goals and exceed performance targets.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.

Retail Sales Assistant

Bossini International Holding Limited - Singapore
09.2013 - 08.2016
  • Maintained clean, organized store environment for an inviting shopping experience for customers.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
  • Built strong relationships with customers, resulting in repeat business and referrals.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer issues tactfully, resolving any concerns while maintaining a high level of professionalism.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Used POS system to process sales, returns, online orders, and gift card activations.

Education

Diploma - Business Administration

Singapore Polytechnic
Singapore
2013

Nitec - Spa And Wellness

Institute of Technical Education
College West
2010

Languages

English
Malay

Expected Salary

  • $3,500

Timeline

E-Commerce Executive

DFI RETAIL GROUP
10.2019 - Current

Retail Associate

Crocs Singapore Pte Ltd
09.2016 - 09.2019

Retail Sales Assistant

Bossini International Holding Limited - Singapore
09.2013 - 08.2016

Diploma - Business Administration

Singapore Polytechnic

Nitec - Spa And Wellness

Institute of Technical Education

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Nur Eiliana Suhaimi