NUR BALQIS BINTE DIMYATI
Singapore
Summary
Experienced professional in the retail industry with a proven track record of success in customer service, sales, and stock management. Recognized for effective collaboration with team members, adaptability to changing situations, and a solutions-oriented approach to challenges. Proficient in providing exceptional customer assistance, conducting transactions, and maintaining store organization. Known for reliability and a focus on achieving results, prepared to make a valuable contribution in a fast-paced retail environment.
Overview
3
3
years of professional experience
Work History
Retail Assistant
Cotton On Kids
Singapore, Singapore
11.2022 - 04.2025
- Not only just about selling great products but also build our global teams to the way we source and develop our product ranges
- Make a positive difference in people's lives
- Cashering
- Stock take
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
- Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
Logistics Assistant
Dhl
11.2024 - 03.2025
- Categorized documents systematically.
- Efficiently resolved user issues and documented solutions.
- Provided technical support at helpdesk.
- Organized items into specified categories for effective sorting.
- Oversaw daily inventory counts to maintain data accuracy.
Sortation Associate
RedMart
Singapore, Singapore
09.2022 - 02.2023
- Carried out day-day-day duties accurately and efficiently.
- Moved pallets and packing material to designated vacant storage areas for operational safety.
- Maintained a safe work environment through proper handling of packages and equipment.
Education
Nitec - Mechanical Engineering
Ite College Central
Singapore12.2024
N level -
North Vista Secondary School
Singapore12.2022
PSLE -
Seng Kang Primary School
Singapore2018
Skills
- Customer Service
- Microsoft Words
- SOLIDWORK
- Microsoft Excel
- Data entry
- Computer skills
- Microsoft Word
Profile - Strengths
- I have the ability to work independently and take pride in my work, being able to meet expectations and deadlines when given tasks.
- I am also able to work well in a team to produce the desired outcome.
- I can adapt comfortably to a new environment when needed and react quickly to unexpected situations.
Timeline
Logistics Assistant
Dhl
11.2024 - 03.2025
Retail Assistant
Cotton On Kids
11.2022 - 04.2025
Sortation Associate
RedMart
09.2022 - 02.2023
N level -
North Vista Secondary School
Nitec - Mechanical Engineering
Ite College Central
PSLE -
Seng Kang Primary School