NURAZYMA BINTI RASHIDI
Johor Bharu
Summary
Seeking a challenging position in a reputable organization to expand learning, knowledge, and skills. Committed to making a significant contribution to company success through dedication, strong work ethic, and adaptability. Eager to leverage experience and passion for continuous growth to drive positive outcomes and exceed expectations in a dynamic professional setting.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Rhodo Property & Estate Management Services Pte Ltd
12.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Maintained inventory of office supplies and placed orders.
Retail Branch Manager
99Speedmart Sdn Bhd
02.2018 - 10.2024
- Complete daily task operations, including sales, customer service and staff management
- Ensure company finances are deposited daily according to company policy and SOPs.
- Ensure customers needs are met, complaints are resolved and service is quick and efficient.
- Ensure all products are fully restock and complete with price labels.
- Protect employees and customer by providing a safe and clean store environment.
- Provide training to improve the knowledge base of staff and maintain results by coaching, counselling and disciplining employees.
- Developed and implemented strategies to increase sales and profitability store.
- Organize special promotions display and events.
- Receiving and checking good from warehouse.
Store Associate
7Eleven Malaysia
01.2017 - 10.2017
- Greeting and assist customers
- Introducing promotions and opportunities to customer.
- Received stock, checking stock and display received items on the shelves.
- Ensure all stock on shelves tidy, fully stocked, and complete with price labels.
- Ensure cleanliness in outlet and appearance according to company's standards.
- Complete job task given by a superior and follow company guidelines and SOPs.
Education
PMR -
Sekolah Menengah Kebangsaan Sultan Ahmad Shah
Cameron Highlands, PahangDiploma - Electrical Technology
Kolej Vokasional Seri Iskandar
Perak01.2016
Skills
- Sales management
- Team leadership
- Staff development
- Customer service
- Inventory management
Languages
English
Malay
Accomplishments
- Reduced labor costs 40% by revamping schedule.
- Resolved product issue through consumer testing.
- Supervised team of 12 staff members.
- Being responsible for overseeing two outlets at the same time. This involved coordinating daily operations, managing staff, and maintaining quality standards in both locations efficiently.
Timeline
Administrative Assistant
Rhodo Property & Estate Management Services Pte Ltd
12.2024 - Current
Retail Branch Manager
99Speedmart Sdn Bhd
02.2018 - 10.2024
Store Associate
7Eleven Malaysia
01.2017 - 10.2017
PMR -
Sekolah Menengah Kebangsaan Sultan Ahmad Shah
Diploma - Electrical Technology
Kolej Vokasional Seri Iskandar
Similar Profiles
Jan BrownJan Brown
Bookkeeper at Reid Property Management & Real Estate ServicesBookkeeper at Reid Property Management & Real Estate Services
Autumn NovoAutumn Novo
Real Estate Broker DRE #01368020 at A-1 Property Management & Real Estate ServicesReal Estate Broker DRE #01368020 at A-1 Property Management & Real Estate Services
Aidan ShawAidan Shaw
Owner Of Gallery Property MGMT - (949-542-9697) at Gallery Property Management/Real Estate ServicesOwner Of Gallery Property MGMT - (949-542-9697) at Gallery Property Management/Real Estate Services
AISYAH HUMAIRA JARMI BINTI ABDULLAHAISYAH HUMAIRA JARMI BINTI ABDULLAH
Medical Assistant (Ambulance Services) at KPJ Puteri Specialist HospitalMedical Assistant (Ambulance Services) at KPJ Puteri Specialist Hospital
Lim Boon HaoLim Boon Hao
Sales Executive at Motor City Auto Parts Sdn BhdSales Executive at Motor City Auto Parts Sdn Bhd