NUR AZLIN BTE ILHAM
Summary
Energetic and dependable professional with excellent customer service, organizational and communication skills. Anticipates customer needs and provides service proactively while quickly and accurately responding to customer inquiries. Demonstrates consistently positive attitude and creates welcoming atmosphere for customers and colleagues.
Overview
5
5
years of professional experience
Work History
Virtual Reality Attendant(Part-Time)
GoVR
09.2021 - 10.2023
- Attend customer to ensure satisfying VR experience.
- Enhanced customer satisfaction by providing efficient and courteous service.
- Maintained a clean and safe environment for customer through regular inspection and cleaning tasks.
- Collaborated with team members to improve overall service quality and customer experience.
- Managed scheduling conflicts efficiently, minimizing wait times for customer during peak hours.
- Performed routine maintenance tasks on equipment, identifying potential issues before they escalated into larger problems.
- Responded to all customer inquiries thoroughly and professionally.
- Manage in setup VR equipments during outdoor events.
Customer Assistant (Full-Time)
Watson’s Personal Care Stores Pte Ltd
07.2019 - 04.2020
- Improved customer satisfaction by addressing and resolving complaints promptly and professionally.
- Built strong relationships with customers by providing personalized recommendations and attentive service.
- Increased sales through upselling and cross-selling products to meet customer needs.
- Maintained a clean and organized store environment, promoting an inviting atmosphere for customers.
- Participated in regular inventory checks, assisting with restocking merchandise as needed.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Retail Associate (Full time)
Guess Pte Ltd
01.2019 - 02.2019
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
No Degree - Infocomm & Media Engineering
Nanyang Polytechnic
Ang Mo Kio Ave 8 10.2018
HIGHER NITEC in Games Art & Design - Game & Art Design
ITE College Central
2 Ang Mo Kio Dr03.2018
NITEC in Electronics(Computer & Networking) - Electronics Computer & Networking
ITE College West
1 Choa Chu Kang Grove12.2015
Skills
- Positive attitude
- Retail store support
- Team player
- Money Handling Abilities
- Stock Management
- Calm and Professional Under Pressure
- Telephone Etiquette
- Safety Awareness
- Housekeeping
Personal Information
- Age: 27 years old
- Gender: Female
- Nationality: Singaporean
Languages
Fluent in English & Malay.
Timeline
Virtual Reality Attendant(Part-Time)
GoVR
09.2021 - 10.2023
Customer Assistant (Full-Time)
Watson’s Personal Care Stores Pte Ltd
07.2019 - 04.2020
Retail Associate (Full time)
Guess Pte Ltd
01.2019 - 02.2019
No Degree - Infocomm & Media Engineering
Nanyang Polytechnic
HIGHER NITEC in Games Art & Design - Game & Art Design
ITE College Central
NITEC in Electronics(Computer & Networking) - Electronics Computer & Networking
ITE College West
Similar Profiles
Jake JensenJake Jensen
Fast Food Worker at Big J'sFast Food Worker at Big J's
Willson Torres MartinezWillson Torres Martinez
Strong Lifter at Family BusinessStrong Lifter at Family Business
Dmitrijs SmikovskisDmitrijs Smikovskis
Kronus at 1Kronus at 1