Nurazlin Binte Azlan

• Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
• Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
• Answered and managed incoming and outgoing calls while recording accurate messages.
• Entered numerical data into databases in a timely and accurate manner.
• Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
• Coded inpatient charts at a rate of [number ] per hour or [number] per day.
• Precisely completed appropriate claims paperwork, documentation and system entry.
• Correctly coded and billed medical claims for various hospital and nursing facilities.
• Professionally and courteously verified appointment times with patients.
• Entered orders into the EMR system efficiently and without errors.
• Prepared patient charts accurately and neatly for the clinic.
• Diligently filed and followed up on third party claims.

• Correctly coded and billed medical claims for various hospital and nursing facilities.
• Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
• Prepared patient charts accurately and neatly for the clinic.
• Assisted in papsmear.
• Referred to and consulted with physicians and other healthcare providers.
• Treated [90] patients per day  gynaecologist ].

Responsibilities -Assess patient who are unwell visually in order for the nurse to attend to them.

-Handling elderly patients / fall risk / wheelchair bound patients -Taking weight for patient (including wheelchair bound patients)

Counter Responsibilities -Registration of existing & new patients - Admission of patients to the Wards.

-Handling patients enquiries / phone calls / appointments -Counselling for the clinic charges.

-Ensure all data entry especially patients contact information are up to date for Tuberculosis defaulter tracing.

- Billing Counters - Handling cash collection / Credit cards payment / Nets - Scheduling of patient appointments

- Ensuring patients understand what he/she has to do for their next appointment - Ensuring all data & charges are correct.

- Explaining to the patient regarding clinic charges..