Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nurasyikin Hamzah

Summary

Committed and hardworking Job Title with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service. Friendly and reliable Job Title offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Punctual and honest Job Title with solid background in Type environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Trustworthy and dedicated Job Title with Number years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in Type POS software and customer service. Skilled at Skill with dedication to efficiency and accuracy. Motivated cashier and stocker with Number years of experience in Industry. Accomplished various tasks daily, including Task, stocking shelves with Product or Service and collecting payments with cash registers. Cheerful when assisting customers and coworkers. Reliable Job Title offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in Type areas and flexible with changing business needs. Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in Skill. Reliable employee seeking Job Title position. Offering excellent communication and good judgment. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

16
16
years of professional experience

Work History

Call Center Representative

Abacus Pte Ltd
03.2006 - 12.2008
  • Streamlined call flow processes for more efficient response times and increased productivity.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Developed rapport with customers through empathetic listening skills, creating positive experiences even during difficult conversations.
  • Delivered consistent top-notch performance under pressure during peak calling hours or challenging situations.

Service Crew Member

Mc Donald
01.2022 - 08.2022
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Contributed to the achievement of sales targets through upselling food items when applicable.
  • Operated kitchen equipment safely and efficiently, minimizing accidents and downtime.
  • Maintained a clean and organized work environment for improved customer experiences.
  • Promoted a safe dining experience by enforcing proper sanitization practices among team members during shifts.
  • Prepared food items accurately and quickly, adhering to strict food safety guidelines.
  • Kept all prep areas clean by sweeping, mopping and washing down counters.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked front counter, drive-thru and other areas.
  • Collaborated with team members to complete orders.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Took orders, prepared meals, and collected payments.
  • Stocked shelves to organize aisles in assigned department.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.

Education

Nitec In Office Skills - Office Skills

Ite Bishan
Bishan
12.2005

N Level -

Kranji Secondary School
Chua Chu Kang
12.2004

Psle -

Dazhong Primary School
Bukit Batok
12.1999

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cash Handling
  • Time management skills
  • Cleaning and sanitizing
  • Customer service excellence
  • Money Handling
  • Reliability and punctuality
  • Customer Relations
  • Cash Register Operation
  • Written and verbal communication
  • Order Taking
  • Cash Management
  • Payment Processing
  • Product restocking

Timeline

Service Crew Member

Mc Donald
01.2022 - 08.2022

Call Center Representative

Abacus Pte Ltd
03.2006 - 12.2008

Nitec In Office Skills - Office Skills

Ite Bishan

N Level -

Kranji Secondary School

Psle -

Dazhong Primary School
Nurasyikin Hamzah