Dynamic Project Manager with proven expertise in managing global website content and migrations for high-profile clients like FRHI/Accor. Excelled in utilizing Ektron CMS and Adobe Experience Manager, showcasing strong project management and planning skills. Achieved seamless collaboration and project delivery by fostering stakeholder relationships and prioritizing effectively.
Hi, I’m
Nur Asima Binte Nor'Azmi
Summary
Overview
20
years of professional experience
Work History
CPR Vision Pte Ltd
Project Manager
11.2012 - Current
Job overview
- Working with various clients ( FRHI/Accor - Fairmont, Raffles and Swissotel), Loreal - Lancome SG/MY and Shu Uemura SG/MY)
- Responsible for managing end-to-end website content updates across the APAC, Europe, Middle East, North and South America markets. Uploading new content and making changes to existing content on Ektron CMS and AEM (Adobe Experience Manager).
- Experienced in managing global websites with multiple local languages (Arabic, Chinese, French, Spanish and Turkish).
- Work closely with Product Owner, developers and content owners on website layout, visual design and order of navigation.
- Manage website migration and related projects (the new website revamped for Fairmont, Raffles and Swissotel).
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Identified plans and resources required to meet project goals and objectives.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
- Completed projects within tight deadlines, coordinating team efforts and prioritizing tasks effectively.
- Assist the campaign team in DOD Campaign (using Dreamweaver). Inserting GA tracker, links and send test to client.
TeleDirect Pte Ltd (Singapore Airlines)
Customer Service Representative
07.2011 - 10.2012
Job overview
- Handle phone call enquiries of current and prospective members in respect to Airline industry programme.
- Provide accurate and efficient processing of reservations or support work relating to mileage redemption, issuing of tickets and effecting changes to schedules.
- Maintain member accounts whenever there are changes in their profiles.
- Manages feedback/ complaints and liaise with backend support to resolve members’ issues.
Pizza Hut Pte Ltd
Pizza Hut Manager
07.2004 - 06.2011
Job overview
- Weekly planning of staff roster.
- Lead the team in operation.
- Ordering, Counting and Packing of stocks.
- Handled complaints.
- Doing admins tasks (Filling, New Hire etc).
- Trained new staffs(s) in both Front-of-House and Back-of-House.
- Action Plan for Monthly P&L.
Education
ITE College East SimeiSingapore
Higher Nitec from Wireless Technology
05.2008
University Overview
ITE MacPhersonSingapore
Nitec from Info-Com Technology
12.2005
University Overview
Seng Kang Secondary SchoolSingapore
GCE 'N' Levels from Normal Technical
12.2003
University Overview
Hong Dao & Seng Kang Primary SchoolSingapore
PSLE from EM 3
12.1999
University Overview
Skills
- Project Management and planning
- Ektron Content Management System (CMS)
- Adobe Experience Manager (AEM)
Timeline
Project Manager
CPR Vision Pte Ltd
11.2012 - Current
Customer Service Representative
TeleDirect Pte Ltd (Singapore Airlines)
07.2011 - 10.2012
Pizza Hut Manager
Pizza Hut Pte Ltd
07.2004 - 06.2011
ITE College East Simei
Higher Nitec from Wireless Technology
ITE MacPherson
Nitec from Info-Com Technology
Seng Kang Secondary School
GCE 'N' Levels from Normal Technical
Hong Dao & Seng Kang Primary School
PSLE from EM 3
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